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Welcome to the new and improved Deputy Help Center! The content you know, plus even more helpful guidance.

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  1. Deputy Help Center
  2. Using Deputy as a team member
  3. FAQs

FAQs

  • How do I get my payslips from Deputy Payroll (AU)?
  • What is Deputy?
  • Why should I download the Deputy app on my phone?
  • What is the Deputy Kiosk or Deputy Time Clock?
  • How do I create a login to Deputy?
  • How do I check when I'm working?
  • How do I clock on and off for a scheduled shift?
  • Can I sync my Deputy shifts to my personal calendar?
  • What photo should I upload to my profile in Deputy?
  • How do I update my banking, tax and super details? (AU only)
  • How do I contact my manager directly using Deputy?
  • How am I notified of updates or messages from Deputy as a team member?
  • How do I enable Deputy support access to my account?
  • How do I request time off?
  • How do I change or cancel a leave request?
  • Can I check or change my own timesheets in Deputy?
  • I forgot to clock on or off for my shift, what should I do?
  • Can I submit a timesheet for a shift I wasn't scheduled for?
  • How do I clock in for an unscheduled shift before my scheduled shift?
  • I forgot my Deputy password, can I reset it?
  • Can I use Deputy at two different jobs or businesses?
  • Can I change my Kiosk or Time Clock PIN?
  • I forgot my Deputy Kiosk or Time Clock PIN
  • How do I opt in to using Face Unlock on the Deputy Kiosk (iPad) and Time Clock (Android)
  • I can't log into Deputy
  • What can I do on the Me tab on the Deputy website?
  • Can I clock in and out of shifts on Deputy if I don't have a smart phone?
  • How do I enable two-factor authentication on my Deputy account?
  • How do I disable two-factor authentication on my Deputy account?
  • Why can't I update my email address in Deputy?
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DISCLAIMER: The content on this webpage is provided for general informational purposes only. It does not constitute legal, tax, payroll, financial, or fiduciary advice or create any fiduciary duty. You remain responsible for your business operations and compliance obligations. Your use of Deputy is governed by the Subscription Agreement and any applicable product-specific terms.
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