| Note: From October 1st, we're introducing new plans that better reflect how our customers use Deputy: Lite, Core, and Pro. If you're an existing customer, look out for an email soon with all the details you’ll need. Learn more about the new plans and what this change means for you. |
Sometimes life happens and you turn up to work but forget to clock in or off. Maybe your phone had no battery or you were just so keen to start working that you forgot to clock in.
- If you realize during a shift that you forgot to clock in at the correct time, please action it when you realize and then you can either amend the shift start time on the timesheet (if permitted) or message your manager for them to correct it for you.
- If you've finished a shift and only realized a little later that you forgot to clock out, please action it when you realize and then you can either amend the shift finish time on the timesheet (if permitted) or message your manager for them to correct it for you.
- If you finish a shift and completely forget to clock out, then after 23 hours Deputy will automatically close the timesheet for you and amend the finish time to the scheduled finish time. A warning icon will appear on the timesheet for the approving manager to review. Your manager may contact you to confirm your actual finish time.