FAQs
- What is Deputy?
- Why should I download the Deputy app on my phone?
- What is the Deputy Kiosk or Deputy Time Clock?
- How do I create a login to Deputy?
- How do I check when I'm working?
- How do I clock on and off for a scheduled shift?
- Can I sync my Deputy shifts to my personal calendar?
- What photo should I upload to my profile in Deputy?
- How do I update my banking, tax and super details? (AU only)
- How do I contact my manager directly using Deputy?
- How am I notified of updates or messages from Deputy as a team member?
- How do I enable Deputy support access to my account?
- How do I request time off?
- How do I change or cancel a leave request?
- Can I check or change my own timesheet in Deputy?
- I forgot to clock on or off for my shift, what should I do?
- Can I submit a timesheet for a shift I wasn't scheduled for?
- How do I clock in for an unscheduled shift before my scheduled shift?
- I forgot my Deputy password, can I reset it?
- Can I use Deputy at two different jobs or businesses?
- Can I change my Kiosk or Time Clock PIN?
- I forgot my Deputy Kiosk or Time Clock PIN
- How do I opt in to using Face Unlock on the Deputy Kiosk for iPad?
- How do I opt in to using Face Unlock on the Deputy Time Clock for Android?
- I can't log into Deputy
- What can I do on the Me tab on the Deputy website?
- Can I clock in and out of shifts on Deputy if I don't have a smart phone?
- How do I enable two-factor authentication on my Deputy account?
- How do I disable two-factor authentication on my Deputy account?
- Why can't I update my email address in Deputy?