Skip to main content
Deputy Help Centre
Submit a request
Sign in
  1. Deputy Help Center
  2. Setting up Deputy for your organisation
  3. FAQs

FAQs

  • How do I decide what access permission level to assign to team members?
  • How do I change my business name in Deputy?
  • How do I change my organisation's Deputy URL after I've set up the account?
  • How do I add my organisation's logo and color theme to Deputy?
  • How do I change what term our workplace calls our staff in Deputy?
  • How can I change what our workplace calls breaks in Deputy?
  • How can I change the time format from AM/PM to 24 hour time?
  • How do I change the date format in my Deputy account?
  • How do I enable Deputy support access to my account?
  • How do I unsubscribe from Deputy marketing emails and newsletters?
  • How do I hide the help bubble?
  • How can I ensure my team members are clocking in for work at the correct location?
  • How can team members clock in and out of shifts via SMS?
  • Can I enable or disable team members from creating or amending their own timesheet?
  • How do I enable or disable team members from clocking into Deputy via their phone
  • How do I enable or disable SMS notifications of shifts being sent to team members
  • What if I want to add someone to Deputy who does not have an email address or phone number?
  • Can I send out reminder notifications for team members' upcoming shifts?
  • Can managers be notified if there is an upcoming unfilled open shift on the schedule?
  • Can Deputy automatically start and end a timesheet at the scheduled shift times without the need for team members to clock on and off?
  • Can I set up an automatic reminder when it's time to take a break?
  • Can managers be notified when a schedule has triggered a stress profile for a team member?
  • Can Deputy automatically remind my team members who have forgotten to submit a timesheet for a schedule shift?
  • Can I set up a reminder if a team member forgets to clock on / off?