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  1. Deputy Help Center
  2. Setting up Deputy for your organization
  3. FAQs

FAQs

  • How do I transfer my Deputy account to a new owner?
  • Deputy Glossary of Terms
  • Developer Tab in Business Settings
  • How do I decide what access permission level to assign to team members?
  • How do I change my business name in Deputy?
  • How do I change my organization's Deputy URL after I've set up the account?
  • I want to connect Deputy to my payroll to import employees but not send an invitation to join Deputy just yet
  • How do I add my organization's logo and color theme to Deputy?
  • How do I change what term our workplace calls our staff in Deputy?
  • How can I change what our workplace calls 'breaks' in Deputy?
  • How do I change what our workplace calls a 'shift' in Deputy
  • How can I change the time format from AM/PM to 24 hour time?
  • How do I change the date format in my Deputy account?
  • What happens if the System Administrator in our Deputy account leaves our organization?
  • How do I reset my Deputy trial and delete my trial data
  • What is the maximum number of free trial accounts I can create?
  • How do I unsubscribe from Deputy marketing emails and newsletters?
  • How can I ensure my team members are clocking in for work at the correct location?
  • How do I enable team members to clock in and out of shifts via SMS?
  • Can I enable or disable team members from creating or amending their own timesheet?
  • How do I enable or disable team members from clocking into Deputy via their phone
  • How do I enable or disable SMS notifications of shifts being sent to team members
  • Why can't I enable SMS notifications in my Deputy account? (US only)
  • What if I want to add someone to Deputy who does not have an email address or phone number?
  • Can I send out reminder notifications for team members' upcoming shifts?
  • Can managers be notified if there is an upcoming unfilled open shift on the schedule?
  • Can Deputy automatically start and end a timesheet at the scheduled shift times without the need for team members to clock on and off?
  • Can I set a shift to automatically end at a specific time?
  • Can I set up an automatic reminder when it's time to take a break?
  • Can managers be notified when a schedule has triggered a stress profile for a team member?
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Deputy Help Center
DISCLAIMER: This document is provided for informational purposes only and does not constitute payroll, financial, legal, tax, or fiduciary advice, nor does it create any fiduciary duties. Nothing contained herein shall be construed to establish an employer-employee, partnership, joint venture, or agency relationship between you and Deputy. You remain solely responsible for your own business operations, legal and payroll compliance, and tax reporting. For further information, please consult the Deputy Subscription Agreement and any applicable product-specific terms.
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