This article is written for users with an access level of Advisors, System Administrators or Location Managers who may need to add and schedule team members on Deputy that do not have an email address or phone number.
My team member does not have an email address
It is possible to add a team member to Deputy without entering their email address however we strongly recommend that a unique email address is entered for all Deputy users.
This is because Deputy uses a team member's email address to:
- invite them to join your organisation on Deputy
- notify them of shifts, shift changes and news posts
- identify the correct team member during bulk import or team member information updates
Without entering an email address your team members will not be able to create an account with your organisation, meaning that they will not be able to log in via Deputy.com or use the mobile app. For this reason, we recommend that your team members have their own email address entered in their employee profile.
My team member does not have a mobile phone number
If your team members do not have a mobile phone number, they can still be added to Deputy but you cannot use any SMS functions (Kiosk PIN retrieval, shift confirmation, shift publishing).
My team members does not have a smartphone to download the Deputy mobile app
If they do not have a smartphone to download the Deputy app but do have a mobile phone they can still receive their shift notifications via SMS.