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Open shifts are shifts that have been created on the schedule for team members to claim.
However, what happens if an open shift is left unclaimed and a manager needs to take action to ensure the shift is worked?
Users with Location Manager, System Administrator and Advisor access can set up an optional Deputy extension to send a notification to managers to let them know an open shift has not been filled.
You can configure the reminder to be sent:
- 1hr to 24 hours before the shift is scheduled to start
- for all shifts at selected locations or all locations
- excluding shifts in selected areas
Read more about setting up an Unfilled Open Shift Notification.