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Note: From October 1st, we're introducing new plans that better reflect how our customers use Deputy: Lite, Core, and Pro. If you're an existing customer, look out for an email soon with all the details you’ll need. Learn more about the new plans and what this change means for you in the article below. |
This article breaks down the different plans available in Deputy to help you choose the one that best fits your needs.
You can also read more about how to upgrade to a paid plan from a free trial or sign up for an Annual Plan, which offers significant savings compared to monthly billing.
Summary of pricing plans
Deputy offers three different plans to suit a range of business needs. Here's how the Lite, Core and Pro plans compare:
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For small teams starting out |
For growing teams that need more control and insight |
For large, distributed teams with complex needs |
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Features:
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Features:
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Features: Ideal for: |
What's included in each plan
Click the + icon to view the features included in each plan.
Scheduling
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Feature |
Lite |
Core |
Pro |
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Day / Week / Month view |
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Employee vs Area / Job view |
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Multi-Location view |
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Schedule by address (Area, Location) |
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Micro-scheduling |
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Bulk actions |
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Shift types: Open, Open with Approval, Swap, Offer, Find Replacement Shifts |
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Salary allocation |
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Scheduling breaks (paid, unpaid, time, duration) |
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Templates (schedule) |
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Employee shift confirmations |
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Tasks |
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Agreed hours consent (FWW) |
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Auto-fill empty shifts |
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Auto-fill regular working hours |
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Auto staff coverage builder (Auto-build shift structure) |
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Custom shift fields |
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Agreed employee hours, with 1/2/4-week patterns |
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Custom stress profiles including Overtime/Penalty/Premium alerts |
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Training-based scheduling |
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Preferred staff |
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Unavailability / Availability |
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Auto Forecast required staff |
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Budgets & targets |
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Custom metrics |
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Labor modeling (variable & fixed work) |
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Labor model automation (triggered by demand drivers or actual data updates) |
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Time & Attendance
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Feature |
Lite |
Core |
Pro |
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Clock in methods (tablet, mobile, web, watch) |
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Clock in rules (tablet, mobile, geofencing, wifi) |
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Physical clock in (Deputy Kiosk) |
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Geofencing |
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Biometrics (face unlock on kiosk) |
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Timesheet auto approvals when scheduled |
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Timesheet bulk approvals, with and without exceptions |
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Timesheet custom fields |
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Timesheet rounding (manual vs auto) |
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Shift Pulse |
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Reporting & Analytics
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Feature |
Lite |
Core |
Pro |
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Basic pre-built reports |
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Premium pre-built reports |
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Report builder (template-based) |
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Report builder (create, customize, share) |
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Visualization tools (charts, graphs, dashboards) |
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Drill down functionality |
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Export / Download / Email |
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Alerts |
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Private / Shareable reports |
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Schedule emails |
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Communications
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Note: If you're on the Lite or Core Plan, you can purchase the Messaging+ add-on to access advanced messaging features.
Feature |
Lite |
Core |
Pro |
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1:1 messaging |
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Edit messages |
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Delete messages |
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Pin messages |
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Sent confirmations, read receipts, scheduled messages |
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Polls |
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Notifications |
Basic |
Basic |
Advanced |
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Shift status indicators |
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Groups, auto-provisioned by Deputy location |
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Groups, manually create |
Limit of 10 team members |
Limit of 10 team members |
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Custom groups / channels (hobby groups) |
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Message & file history |
Limited |
Limited |
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Data retention |
Limited |
Limited |
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Broadcast messages - All company |
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Broadcast messages - By Location |
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Post confirmation |
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Pay & Compliance Tools
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Feature |
Lite |
Core |
Pro |
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Pay rate library (Australian awards, US labor laws, FW Workweek, Singapore & Canada) |
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Pay comparison report (Better Off Overall Test) |
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Salary pay management |
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Non-worked time (On Call/Training Shifts) |
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Overridable Pay |
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Pay Rate Builder |
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Set up classifications within pay rate |
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Automate pay increase based on Age |
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Pay by Job / Area |
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Pay by Location / Pay Center |
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Pay calendars |
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Leave requests |
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Leave approval |
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Create leave policies (Manual accrual / leave balance management) |
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Create leave policies (Automated accrual / deductions) |
UK only |
UK only |
UK only |
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Leave timesheets |
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Track in days & hours |
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Advanced accrual and leave balance rules |
UK only |
UK only |
UK only |
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Predictability pay (compensation for work schedule changes) |
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Integrations
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Feature |
Lite |
Core |
Pro |
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POS integrations |
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HR integrations |
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Payroll integrations |
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Payroll US |
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Custom payroll export |
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Integration platform |
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Open API |
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Support & Onboarding
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Feature |
Lite |
Core |
Pro |
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Customer Success Manager |
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Live chat |
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Live phone |
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Onboarding |
Self-onboarding with Deputy Essentials |
Self-onboarding with Deputy Essentials |
Self-onboarding with Deputy Essentials |
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Help docs & email |
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SLAs |
<48 hours response |
<24 hours response |
<24 hours response |
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Customization & Security
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Feature |
Lite |
Core |
Pro |
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Custom branding |
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Custom People fields |
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Custom Roles & Permissions |
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Custom terms |
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Location hierarchy |
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Notifications |
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Security (SOC 2, ISO 27001) |
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Single sign-on (SSO) |
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Data residency |
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Audit logs (User activity report) |
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Sandbox environment |
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Bulk management (flat file) |
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Product Add-ons
Product add-ons allow you to enable specific Deputy features or increase usage limits without changing your plan. They’re available as optional extras and can be added based on your team’s needs.
Note: Customers on the Pro Plan will automatically get access to Deputy Analytics+ and Deputy Messaging+.
Available product add-ons:
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Deputy Analytics+: Advanced reporting tools that help managers to view and analyze scheduling and timesheet data. Deputy Analytics+ provides access to all pre-built reports and charts, plus the ability to build custom reports catered to your business needs.
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Deputy Messaging+: Builds on core Messaging features with extra functionality like message editing, pinning, polls, read receipts, role-based permissions, enhanced presence indicators and increased group chat limits.
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Deputy HR (AUS UK US only): Provides tools for hiring, onboarding, document management and team engagement to streamline HR operations.
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Deputy Payroll (AU only): An end-to-end, multi-entity payroll solution built specifically for shift work. Deputy Payroll includes built-in award interpretation to give you confidence your team is being paid accurately and on time.
Click the + icon to view the full list of features in each add-on option.
Deputy Analytics+
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Note: The Pro Plan includes full access to Deputy Analytics+ features.
Feature |
Analytics |
Analytics+ |
View Deputy Analytics reports |
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Drill down on data in reports (cannot be saved) |
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Filter/sort reports |
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Save personal views on custom filters or sorts on reports |
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Export/download report data |
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Print a report |
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Send a report by email |
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Create data threshold alerts to be sent by email |
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Make a copy of reports, edit & save as a custom report |
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Add tabular & non-tabular visualizations to custom reports (eg. bar charts, line charts, pie charts) |
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Create custom reports from blank templates |
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Share custom reports with other managers in your team |
Deputy Messaging+
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Note: The Pro Plan includes full access to Deputy Messaging+ features.
Feature |
Messaging |
Messaging+ |
Web & desktop messaging |
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Group chats |
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File attachments |
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Edit messages |
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Delete messages |
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Pin messages |
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Mute conversations & channels |
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Unread message indicators |
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Message & file history |
Last 30 days only |
Unlimited |
Message search |
Last 30 days only |
Unlimited |
Voice recordings |
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Emoji reactions |
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Read receipts |
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Polls |
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Kudos & recognition |
7 Kudos per user / per week Customisable limits with Deputy HR |
7 Kudos per user / per week Customisable limits with Deputy HR |
Auto-provisioned group per Deputy location |
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Role-based permissions |
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Manual groups |
Max. 10 team members per group |
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Presence indicators |
Basic (Active and Inactive only) |
Advanced (On Shift, Off Shift, On Leave) |
@onshift Custom mention |
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Group chat creation based on rules |
Deputy HR
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Feature | |
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Deputy Payroll
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Feature | |
Payroll |
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Service Add-ons
Service add-ons offer extra support options such as onboarding assistance, priority support response times and access to Account Managers. These can be added to your existing plan as needed.
Click the + icon to see which service add-ons are available with each pricing plan.
Service Add-ons
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Available for purchase as an add-on
Included
Not available
| Feature | Lite | Core | Pro |
Priority support |
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Support chat |
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AI Labor Optimization |
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Technical Account Manager - Professional |
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Technical Account Manager - Enterprise |
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Additional sandbox |
10% MRR/ARR |
10% MRR/ARR |
10% MRR/ARR |
Custom SOW |
Minimum spend required |
FAQs
Why is Deputy changing its pricing?
As we have continued to expand the services and products we provide, we want to ensure our plans better reflect how our customers use Deputy today, with clear inclusions and features that support their teams and operations. As a result, we have made changes to all Deputy subscription plans, and pricing adjustments to align with the value of each new plan.
When will the new pricing changes come into effect?
For most accounts, these changes will begin rolling out from October 1st, 2025. We'll notify you by email before any pricing updates take effect on your account, so you’ll know your transition date ahead of time.
Where can I view the plan I will be moving to?
All System Administrators can expect an email from Deputy that outlines which plan your business will be transitioned to. You will also be able to view your new plan in your Deputy billing settings.
Can I switch to a different plan than what has been nominated?
Yes, you can select a different plan to be transitioned to via your billing settings. Please note however that you have been mapped to the plan that most closely reflects how you use Deputy today, so if moving to a lower plan you may lose access to features that you use today.
How do I change to a different plan?
To change plans (eg. Core to Pro), you'll need to log into your Deputy account and go to your billing settings. From here, you'll need to select the purple 'Change plans’ button in the top right, and click through to select your new plan. Learn more about how to change plans.
Am I able to stick with my existing plan?
No, most Deputy accounts will transition to Lite, Core, or Pro plans from October 1st onwards. Our new plans are designed to better reflect how customers use Deputy, with clear inclusions and features. If you've been notified of a change, your current plan will no longer be available.
Which package is the default trial?
The default trial package will be the Core plan.