- What is Deputy Analytics+?
- What is the cost of Deputy Analytics+?
- How do I cancel my Deputy Analytics+?
- Problems subscribing to Deputy Analytics+?
What is Deputy Analytics+?
Analytics+ is Deputy’s advanced reporting and analytics tool, designed for managers who need deeper insights, greater customization, and more control over their business data.
Read more about the features available in Analytics+ + compared with Analytics.
What is the cost of Deputy Analytics+?
Subscription Fee:
When you subscribe to Deputy Analytics+ from your existing Deputy Premium plan, there will be an additional cost of:
- AUD $ 2.00 (excl. GST) per active user per month.
- UK £1.00 (excl. VAT) per active user per month.
- USD $1.50 (excl. any applicable sales tax) per active user per month.
For Deputy Flexi plans subscribing to Analytics+, there is an additional cost of:
per active user per week | per inactive user per week |
AUD $0.75 (excl. GST) | AUD $0.10 (excl. GST) |
UK £0.35 (excl. VAT) | UK £0.05 (excl. VAT) |
USD $0.55 (excl. sales tax) | USD $0.05 (excl. sales tax) |
Note: The Analytics+ fee applies to all users within your account who are not archived. If you archive a user partway through a month, you will still incur a charge for Deputy Analytics+ in that month but not the next month.
How do I cancel my Deputy Analytics+ subscription?
If you have subscribed to Deputy's add-on Analytics+ subscription, System Administrators can cancel that subscription independently of their Deputy plan subscription.
- receive an invoice for the Analytics+ subscription charges for that full month in which you cancel
- lose access to full Analytics+ functionality, including:
- the ability to make a copy of reports to edit and save as custom reports
- the ability to create custom reports from scratch
- access to any custom reports you previously created.
To cancel your Analytics+ subscription:
1. Select Account Overview from the drop-down menu under your name.
2. Locate the business you would like to cancel the Analytics+ subscription for and select Settings.
Problems subscribing to Deputy Analytics?
Deputy users who sign up for Deputy via a third-party marketplace such as the Apple App store or Xero marketplace will be offered a free Analytics+ trial.
At the conclusion of the Deputy Analytics+ trial period, you will not be able to sign up for Analytics+ while still subscribed to Deputy via the Apple app store.
You may receive error messages such as "Try again" or "You are not eligible to subscribe to this add-on product" when attempting to subscribe.
To subscribe to Deputy you will need to cancel your subscription via the Apple App store or Xero marketplace to manage the subscription directly with Deputy. You will then be able to subscribe to Analytics+.