| Note: From October 1st, we're introducing new plans that better reflect how our customers use Deputy: Lite, Core, and Pro. If you're an existing customer, look out for an email soon with all the details you’ll need. Learn more about the new plans and what this change means for you. |
| Note: Are you currently on a Premium plan and ready to move to the Core plan? You'll first need to change your plan to Core. Once that's complete, you can opt for our new annual billing options. |
Our annual billing options for the Lite, Core and Pro Plans help you save compared to monthly billing.
In this article, we’ll walk you through the annual payment options and how to switch your plan.
You must be a System Administrator to make these changes in your account.
Note: When you choose an annual plan, your subscription will auto renew for another 12 months on your subscription end date unless you either change to a monthly subscription or cancel your subscription. You will receive a reminder from Deputy in the weeks before the annual plan auto renews.
- Annual billing options
- What is Annual Paid Monthly, and who is it for?
- How to switch to an annual billing
- FAQs
Annual billing options
There are two payment options available for annual plans. Both give you access to the same 10% discount - the difference is how you prefer to pay.
- Annual Paid Upfront
- Annual Paid Monthly
The table below compares the two options to help you choose the one that best suits your business.
Option |
Payment Structure |
Discount Applied |
Commitment Period |
Details |
| Annual Paid Upfront | Single payment | 10% | 12 Months | Pre-payment for the full year. Your plan is locked in for the full year. |
| Annual Paid Monthly | Monthly installments | 10% | 12 Months | 12 monthly payments. Your plan is locked in for the full year. |
What is Annual Paid Monthly, and who is it for?
Annual Paid Monthly is our new flexible billing option that lets you enjoy the benefits of annual pricing, while spreading payments evenly across 12 months.
It's a great choice if you manage budgets month-to-month, or want the cost savings of annual pricing but prefer a more flexible approach to cash flow.
Note: Annual Paid Monthly is a 12-month commitment. During the subscription period, you can upgrade to a higher-tier annual plan at any time while keeping the same billing schedule (for example, Lite Annual Upfront → Core Annual Upfront, or Core Annual Paid Monthly → Pro Annual Paid Monthly).
Switching to a lower-tier plan (for example, Core Annual Upfront → Lite Annual Upfront) or changing your billing schedule is only possible during the last 30 days of your annual plan.
How to switch to annual billing
|
Important notice for Premium plan customers: If you’re currently on a Premium plan and ready to switch to the Core plan, you’ll first need to change your plan to Core by following the steps in our How to change your Deputy plan article. Once that’s complete, you’ll be able to select our new annual billing options. |
1. Log into once.deputy.com and click Settings for the business you would like to switch to annual billing.
In this example, the customer is on a monthly Core plan and wants to switch to an annual Core plan.
2. From the left-hand menu, select Subscriptions, then click Switch to annual.
This will open the checkout page with an Annual billing schedule pre-selected.
3. Choose the annual billing option that works best for you.
By default, Monthly installments is selected (Annual Paid Monthly). If you prefer to pay for the full year in one payment (Annual Paid Upfront), select Pay upfront.
4. Enter the number of annual users you would like to pre-pay for the next 12 month period. You can increase this number using the + button or type the number you require.
For AUS and US, the minimum pre-paid users is 4. For UK, the minimum number of users is 5.
5. Review your order summary on the right, then click Purchase to switch to an annual plan.
Note: Once you switch to an annual premium plan, you'll be charged immediately.
FAQs
What are the benefits of annual billing?
Depending on your business needs, annual billing offers several advantages:
Cost savings: Save 10% on monthly prices. Annual plans help you save on your per-user costs compared to monthly billing
Price stability: Lock in discounted pricing for 12 months
Flexible payment options: Option to prepay upfront or pay monthly
With the annual billing plans, you pre-pay for a nominated number of users for a 12-month period but you can also add extra users as you go along to take advantage of the same annual discounted rate.
Can I switch to a higher-tier plan during the 12-month period (eg. Core to Pro)?
Yes, you can change your plan to a higher-tier annual plan at any time while keeping the same billing schedule (for example, Lite Annual Upfront → Core Annual Upfront, or Core Annual Paid Monthly → Pro Annual Paid Monthly).
Can I switch to a lower-tier plan during the 12-month period (eg. Core to Lite)?
Switching to a lower-tier plan (for example, Core Annual Upfront → Lite Annual Upfront) is only possible during the last 30 days of your annual plan, before your subscription renews. Deputy will send you a reminder in the weeks leading up to your plan’s auto-renewal.
Can I change my billing schedule during the 12-month period (eg. Annual Paid Upfront to Annual Paid Monthly?
Changing your billing schedule is only possible during the last 30 days of your annual plan, before your subscription renews. Deputy will send you a reminder in the weeks leading up to your plan’s auto-renewal.
In the Annual Paid Monthly Plan, can I reduce the number of users after I’ve made my annual payment?
No, once you have started your Annual Paid Monthly plan, the pricing is considered final as your minimum monthly payment.
In the Annual Paid Monthly Plan, can I increase the number of users after I’ve made my annual payment?
Yes, there's no limit on the number of employees you can add to your annual plan. You can add more users to your annual plan monthly minimum commitment, or incur monthly overages.
In the Annual Paid Upfront Plan, can I reduce the number of users after I’ve made my annual payment?
No, since your annual plan is pre-paid, your payment amount is considered final for that period annual period.
In the Annual Paid Upfront Plan, can I increase the number of users after I’ve made my annual payment?
Yes, there's no limit on the number of employees you can add to your annual plan. You can add more pre-paid users to your annual plan, or you can pay monthly in arrears for overages.
Can I cancel my annual subscription?
If you're on the Annual Paid Monthly Plan, you can request cancellation at any time, but you will be obligated to pay the remaining balance of your subscription term upon cancellation.
On an Annual Paid Upfront Plan, you can cancel an annual subscription at any time, but no refunds will be given for the unused portion.
For both Annual Paid Monthly and Annual Paid Upfront, you will lose access to your account as soon as the cancellation has been completed.
Helpful Resources
- Read more about adding additional users at How do I change the number of users in my Deputy annual account?
- For more information about pricing, check out our pricing page and Pricing FAQ.
- For questions around payment read Billing and Payment.
- If you do not wish to continue with any Deputy plan, you will need to cancel your plan. Read more at How to Cancel Your Deputy Subscription.