In this guide we'll cover:
What you will need to set up the Deputy Kiosk:
- iPad or iPhone running iOS 15.0 or later (we do recommend running the latest iOS version)
- Consistent access to the internet (you can use the Kiosk in offline mode but some Kiosk features are restricted) and power for the iPad.
- It is recommended to configure the iPad not to lock the screen or go to sleep after a specific time. On the iPad go to Settings > Display and Brightness > Autolock > Never.
- A well-lit location to install the Kiosk that is not too noisy if you wish to use Touchless clock in
- Downloaded the Deputy Kiosk app from the App store.
- A Deputy user with an access level of System Administrator or a Location Manager to set up the Kiosk. Employees or Supervisors cannot set up a Kiosk. Once the Deputy Kiosk has been set up by a System Administrator or Location Manager it is a one-time action. They do not need to log in daily or regularly. The Kiosk will then be ready for your team members to clock in 24 hours, 7 days a week.
Set up the Deputy Kiosk for iPad
1. After you've downloaded the Kiosk app, open it and tap Log In.
2. On the next screen, enter the email address and password associated with your Deputy System Administrator or Location Manager account.
3. After logging in, you will need to select the Kiosk name, the correct organisation, and the correct location you would like to associate the Kiosk with.
Note: If you'd like to set your Kiosk up to cater for all locations in your Deputy account, rather than just the one you select here, please read this FAQ. This is not a feature available to those using the Android Time Clock app.
4. Choose whether to allow your team to log in to the Kiosk by Face Unlock or PIN only.
Note: the first time team members use the Deputy Kiosk for iPad they will need to use their PIN to access the Kiosk then opt-in to Face Unlock if they wish to use it. Face Unlock does not automatically detect the face of new user until they have given permission.
5. Tap Finish.
6. Tap OK to allow access to speech recognition and the microphone to allow your team to use their voice to Start and End Shifts for Touchless Clock In.
7. Tap Allow while Using App to allow the Kiosk to use your location services to determine the shift location start and end location.
8. You will also need to tap OK to allow access to the device's camera so that you can use Face Unlock and take photos of team members to verify the start and end of shifts for timesheets.
The dots next to the team members' names indicate:
- purple dot = scheduled to work today
- green dot = on shift right now
- yellow dot = on a break right now
- red dot = late for a shift
- no dot = not scheduled to work today
Tips and recommendations
Please note that team members:
- will use their PIN to clock on/off from shifts and breaks (or Face Unlock if it was allowed at Step 5 above)
- can find their PIN on the email that invited them to Deputy
- can have their PIN resent to them by clicking on Forgot Pin? at the Kiosk
- can change their PIN by logging onto Deputy website or using the Deputy mobile app.
- without a PIN, mobile number or email address to retrieve a PIN, can provide a photo to log in. Please note when team members use a photo, it will only allow them to start and stop their shift. No private information such as availability or tasks will be shown.
Kiosk set up recommendations
- Currently, the default configuration is that Kiosks are set up per Deputy Location and will only show a list of team members for that Location. If a team member is working from a different location than they usually would, then they need to be scheduled for a shift at that location for their name to appear in the Kiosk. If you would like your Kiosk to be able to show all team members in your organisation regardless of which location they are added to please read this FAQ.
- Set up the Kiosk tablet with a constant power supply so you never need to come back to it to recharge
- Enable Guided Access controls on the iPad Kiosk to prevent team members from downloading apps or browsing illicit sites.
- Mount the Kiosk in a case that will stop it from being tampered with.
- Ensure the Kiosk is installed at head height level if you choose to use facial recognition for the kiosk.
- Please ensure the Kiosk is located in a well-lit location to optimise facial recognition accuracy.
- For enterprises or multi-location businesses, consider deploying with a tool such as Meraki or VMware Workspace ONE.