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  1. Deputy Help Center
  2. Payroll (AU)
  3. Payroll FAQs and common errors

Payroll FAQs and common errors

  • How do I bulk email payslips to my team?
  • How do I adjust leave balances imported from a previous payroll system?
  • How to add multiple bank accounts for employees (Payroll AU and Deputy HR)
  • Why can't I delete team members linked to Deputy Payroll (AU)?
  • Why is Beam showing the wrong business address during setup or reconfiguration?
  • How to add an interim member number for employees joining your default super fund
  • How is super calculated for employees under 18 in Deputy Payroll (AU)?
  • How to avoid duplicate superannuation submissions in Payroll (AU)
  • How to transfer employee leave balances from a previous payroll system to Deputy Payroll (AU)
  • Unable to submit STP due to "Length of line should be 120" error
  • Why must I include gender information for SuperStream payments?
  • How do I set up and pay salaried employees?
  • How do I create additional employer superannuation contributions?
  • How do I adjust tax for an employee?
  • How do I add an allowance?
  • How do I add a bonus?
  • How do I reimburse expenses?
  • How do I add a regular deduction such as union fees?
  • How do I pay directors' fees?
  • How do I set up to withhold child support payments?
  • How do I add a salary sacrifice superannuation payment?
  • How do I adjust tax on a pay run?
  • How do I add or move team members from/to a pay calendar?
  • How are team members' pay rates updated in Payroll (AU)?
  • What happens in payroll when a team member is terminated?
  • How do I correct an error in a team member’s pay?
  • I underpaid a team member
  • I overpaid a team member
  • How do I find my software ID to set up STP with the ATO?
  • How do I add or update my team member’s APRA regulated or self-managed superannuation fund details?
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