A non-worked type area supports managers to schedule team members to a shift where the time will not be calculated to the total time worked, or triggering overtime rates and stress limitations. This is a common requirement in many industries such as in Healthcare with NDIS customers (AU).

In this guide, we will cover:

• What is a non-worked type area
• How to set up non-worked type area
  • Allowing team members to submit timesheets for non-worked areas
• Specific cases where non-worked areas may be useful

As its name suggests, any shifts that occur in these areas will NOT be treated as a normal working area. This means:

• The shift time worked in this area will not be calculated into the total ordinary time of any scheduled period or shown in reports such as Scheduled vs Timesheet vs Sales.
• Scheduling a shift in this area will not contribute to overtime rates or trigger stress profiles.
• The default shift cost will be $0 for shifts that occur in a non-worked type area.

Limitations:

• If you create a shift in a Non-worked type Area you will not be able to approve the timesheet that is automatically generated for that shift.  
• If you have configured Pay by area for your team member, this configuration supersedes the non-worked area configuration and the hours in this area will in fact appear as worked hours on their timesheets. Therefore it is not possible to use non-worked areas in conjunction with pay by area.

Location Managers, System Administrator and advisors may complete this step:

To set up a non-worked area, you can either Add a new Area to your Location.

Or you can simply edit an existing Area in your selected Location.

Then click on Advanced area settings

Toggle the switch to Yes for the question "Don't count towards worked time".

Click Save.

Allowing team members to submit timesheets for non-worked areas

If you wish for your team members to be able to clock in and out of non-worked areas or submit timesheets in non-worked areas then a user with access level System Administrator will need to enable this functionality in Business settings on the Time & attendance tab.

Under the Timesheets section, toggle ON the "Allow timesheets to be submitted in non-worked areas" and click Save.

If you have not enabled this setting and a team member attempts to clock in or out of a non-worked area they will receive a warning "Error - cannot create timesheet in a non-worked area" and will be blocked from starting the shift in this area. 

Setting up non-worked areas for your organization may be useful when scheduling for scenarios such as:

• Sleepover Shifts
• On-Call Shifts