• What is Deputy Analytics+?
• What is the cost of Deputy Analytics+?
  • All Deputy plans (except Flexi)
    • Monthly subscription
    • Annual subscription
  • Deputy Flexi plans
• How do I subscribe to Deputy Analytics+?
• Problems subscribing to Deputy Analytics+?
• How do I cancel my Deputy Analytics+?

What is Deputy Analytics+?

Analytics+ is Deputy’s advanced reporting and analytics tool, designed for managers who need deeper insights, greater customization, and more control over their business data.

Read more about the features available in Analytics+ compared with Analytics. 
 

What is the cost of Deputy Analytics+?

If you’re on a Deputy Pro plan, Deputy Analytics+ features are already included.
 

All Deputy plans (except Flexi)

You have the option to sign up for a monthly subscription or annual subscription. 

 For customers on a Flexi plan, skip to our section on Flexi plan pricing.
 

Monthly subscription

When you subscribe to Deputy Analytics+ from your existing Deputy plan (except Flexi) and choose a monthly billing schedule, there will be an additional cost of:

The Deputy Analytics+ fee applies to all users within your account who are not archived.

This monthly fee includes users who at any point in that month have been:

• added to your account but not invited to join Deputy yet
• sent an invite but have not joined your Deputy account yet
• sent an onboarding form but have not completed it yet

That is, if you add a user part-way through a month, you will still incur a charge for Deputy Analytics+ in that month.

If you archive a user part-way through a month you will still incur a charge for Deputy Analytics+ in that month but not the next month.
 

Annual subscription 

With annual billing, there are two payment options to choose from. Both give you access to the same 10% discount - the difference is how you prefer to pay.

1. Annual Paid Upfront
2. Annual Paid Monthly

The table below compares the two options to help you choose the one that best suits your business.

When you subscribe to Deputy Analytics+ from your existing Deputy plan (except Flexi) and choose an annual billing schedule, there will be an additional cost of:
 

If you sign up for an annual subscription, your subscription will auto-renew for another 12 months on your subscription end date unless you either choose to revert to the monthly subscription at the end of the annual period or cancel your subscription. You can only make changes to your annual subscription in the last 30 days of subscription period. 

When you opt to pay for your Deputy Analytics+ subscription annually, you pre-pay for a nominated number of users for a 12-month period, together with your annual Deputy base plan. You can also add extra users as you go along to take advantage of the same annual discounted rate. Any overages above the number of users you've pre-paid for will be charged at the full monthly fee of Deputy Analytics+.

You can also reduce the number of pre-paid users, if needed, when it is time to renew your annual plan.

Note: If you subscribe to Deputy Analytics+ part-way through your annual contract, billing works as follows:

• Annual Paid Monthly: You’ll be charged a pro-rated amount upfront for the add-on, covering the remainder of your current annual contract term.

• Monthly Paid Monthly: From your next invoice, you'll pay the combined sum of your annual base plan and annual add-on in monthly instalments.

Flexi Plans

For Deputy Flexi plans subscribing to Deputy Analytics+, there is an additional cost of:

Read more about Flexi plans.

Note: The Analytics+ fee applies to all users within your account who are not archived. If you archive a user part-way through a month, you will still incur a charge for Deputy Analytics+ in that month but not the next month.

How do I subscribe to Deputy Analytics+?

You can subscribe to Deputy Analytics+ at any time via in-app self-serve at once.deputy.com, or speak to your Deputy sales contact or Customer Success Manager.

Problems subscribing to Deputy Analytics+?

Deputy users who sign up via a third-party marketplace such as the Apple App store or Xero marketplace will be offered a free Analytics+ trial.

At the conclusion of the Deputy Analytics+ trial period, you will not be able to sign up for Analytics+ while still subscribed to Deputy via the Apple app store.

You may receive error messages such as "Try again" or "You are not eligible to subscribe to this add-on product" when attempting to subscribe.

To subscribe to Deputy Analytics+, you will need to cancel your subscription via the Apple App store or Xero marketplace to manage the subscription directly with Deputy. You will then be able to subscribe to Analytics+.

How do I cancel my Deputy Analytics+ subscription?

If your organisation is subscribed to the Analytics+ add-on, System Administrators can cancel it independently of the Deputy base plan.
 

Monthly subscription for Deputy Analytics+

• receive an invoice for the Analytics+ subscription charges for that full month in which you cancel
• retain access to full Analytics+ functionality until the end of that month.

However, at the end of that month, you will lose the following:

• the ability to make a copy of reports to edit and save as custom reports
• the ability to create custom reports from scratch
• access to any custom reports you previously created.
   

Annual subscription for Deputy Analytics+

If you're on an Annual Paid Monthly subscription, you can cancel at any time, but you’ll need to pay the remaining balance for your subscription term.

If you're on an Annual Paid Upfront subscription, you can cancel anytime, but no refunds are provided for the unused portion.

IMPORTANT: Once you cancel your Annual Deputy Analytics+ subscription, the following applies immediately at cancellation:

• the ability to make a copy of reports to edit and save as custom reports
• the ability to create custom reports from scratch
• access to any custom reports you previously created.
   
   

How to cancel your Analytics+ subscription