| Note: From October 1st, 2025, we introduced new plans that better reflect how our customers use Deputy: Lite, Core, and Pro. If you're an existing customer, look out for an email with all the details you’ll need. Learn more about the new plans and what this change means for you. |
Before you read
- Target audience: This article is for System Administrators.
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Plan restrictions: Customers with a Deputy Payroll (AU) subscription cannot delete team members who have ever been linked to payroll. Australian customers on a Deputy trial may also experience restrictions when deleting team members while the Payroll (AU) trial is active.
What happens when you delete a team member?
Deleting a team member is FINAL and permanently removes their profile from your Deputy account.
All associated data, including schedules, timesheets, tasks, and journals, will be deleted and cannot be restored.
Unlike archiving, deletion cannot be undone. Archived team members can be restored at any time.
Pre-requisites
Before deleting a team member:
- You must be logged in as a System Administrator.
- The team member must already be archived.
- The team member must not have:
- future scheduled shifts
- outstanding timesheets awaiting approval
Delete a team member
1. On the People tab, click on Filters and select the Archived option from the Status field.
2. A list of archived team members in your account will be displayed.
3. Click on the name of the team member you wish to delete and click on Delete Team member.
4. A prompt will appear, asking if you are sure you wish to delete this team member's data. This includes schedules, timesheets, tasks, and journals associated with the team member.
There is also an option to tick the box to send an email to the team member letting them know of the deletion.
Click Delete Team member when you are ready.
5. Confirm the deletion again by clicking I accept I won't get deleted data back.
If you checked the box during step 4, the team member will receive an email letting them know about the deletion of their data.
All System Administrators associated with the business will be notified of the deletion regardless of whether or not the box mentioned in Step 4 is checked.