Fee item

Fee description

How to avoid future fees

• Maintenance fee for 401k integration.

• General maintenance fee. 
• This cannot be avoided if you have this service.

• Under contract terms, client must provide at least 30 days' notice of termination. 
• In the event the client provides less notice than required under the client's contract terms, this fee will apply. 
• The fee will be calculated by taking the average of the past three months of service fees, excluding one-time, annual, and miscellaneous fees.

• Give Paycor a 30 to 60-day notice of intent to leave. 
  • Make sure to refer to the Terms & Conditions linked in your client service agreement (CSA) to see how much notice you are required to give.
• Review this article for more information about closing your account, including possible termination fees: Paycor Account Closure Form - A Customer's Guide.

ACH Return:

• To Customer Account
• To Employee Account

• Charged when money is returned due to an incorrect routing or account number.

• Common reason for this fee is insufficient funds in the selected bank account, the account has been closed, or account number is invalid.
• Verify or update employee direct deposit change requests prior to processing payroll.
• Educate employees about timing deadlines for submitting requests. 
• Make sure the Payroll Administrator has enough time to make the Direct Deposit change before submitting the payroll.
• Change the accounts at least one day before submitting the Payroll. 
• Make sure the company bank account attached to Paycor has sufficient funds.
• Maintain the company bank account information. 
• How Do I Troubleshoot a Failed Direct Deposit to an Employee?

• A change is required to correct a tax filing.

• Validating and correcting any payroll tax related issues in the current quarter will avoid the need for amended returns.
• Go to the Compliance Warning section in Paycor and run the W-2 Preview Report to identify issues that could potentially lead to an amended return or tax notice. 
  • How Do I Run and View Tax Documents Like the W-2 Preview Report?
• Before approving the Payrunreview the Pre-Post Payroll Journal, located under the Reports section on the right-hand side of the final Payrunscreen. Double-check to make sure there are no missing or incorrect taxes under each employee and in the company taxes section. 
  • Process Payroll: How Do I Correct Data when the Payroll Pre-Post Journal is Incorrect?
• Most Amended Tax Returns are the result of incorrect wages being reported to the correct tax authority or the correct wages being reported to the incorrect tax authority. 
• Verify that each employee's tax allocation is correct on their profile. 
• General Tax Frequently Asked Questions (FAQ)

• Charged for incorrect bank account information associated with a specific payment (Customer or employee).

• Notified twice of an issue before a fee is charged.
• Review the below articles on how to change an employee's Direct Deposit and a Business Bank Account:
  • How Do I Update My Direct Deposit Account?
  • How Do I Change or Update My Company's Bank Account Information?

• Maintenance fee for Benefits EDI Connection.

• General maintenance fee. This cannot be avoided if you have this service.

• Customer requests a copy of a check.

• Review the Outstanding Checks Report.
• Standard Payroll Reports Overview
• The most common reason this fee is charged is when an employee claims they did not receive their check, but the check is showing it was cashed in Paycor. 
• Then a check copy from the Bank is requested to receive more information including who signed the check. For a Check Copy, request one from Support. 
• The best way to avoid this fee would be to enforce Direct Deposit with employees.  

• Customer is cashed before the effective check date.

• Do not provide checks to employees before the check date.
• Review emails from Banking regarding early check cashing fees.

• Charged to keep the customer's signature on file and use on a check.

• The only way to avoid this fee is if you don't keep a signature on file to use on checks. 

• Charged to add the client’s company logo to a check.

• The only way to avoid this fee is if you don't keep a Logo on file to use on checks. 

• Customer requests recall of direct deposit more than 5 business days after the check date.

• Verify and update employee Direct Deposit change requests before processing payroll.
  • How Do I Resolve Direct Deposit Issues?
  • How Do I Use the Direct Deposit Workflow?
• Educate employees about timing deadlines for submitting requests.
• Respond to emails regarding Notification of Change (NOC)follow-up.

• Customer requests a direct deposit be reversed.

• Verify and update employee Direct Deposit Account change requests prior to processing payroll.
• How Do I Resolve Direct Deposit Issues?
• How Do I Use the Direct Deposit Workflow?
• Educate employees about timing deadlines for submitting requests.
• Respond to emails regarding Notification of Change (NOC)follow-up.
• Double-check new hires Direct Deposit to make sure they are set up properly (People > All People > select the employee > Pay & Taxes > Direct Deposit Accounts). Verify the Direct Deposit Account number from a voided check or paperwork from the bank.
• When employees request to change their Direct Deposit Account verify a voided check or paperwork from the bank to make sure the Direct Deposit Account is set up properly in the system. 

• Customer requests trace of electronic funds transfer (EFT).

• Verify and update employee Direct Deposit Account change requests prior to processing payroll.
• How Do I Resolve Direct Deposit Issues?
• How Do I Use the Direct Deposit Workflow?
• Educate employees about timing deadlines for submitting requests.
• Double-check new hires' Direct Deposit to make sure they are set up properly (People > All People > select the employee > Pay & Taxes > Direct Deposit Accounts). Verify the Direct Deposit Account number from a voided check or paperwork from the bank.
• When employees request to change their Direct Deposit Account verify a voided check or paperwork from the bank to make sure the Direct Deposit Account is set up properly in the system.
• Review the outstanding checks report.
• Respond to emails regarding Notification of Change (NOC)Follow up.

• Maintenance fee for EGL integration.

• General maintenance fee. This cannot be avoided if you have this service.

• Charged when purchasing from Paycor

• Only charged when purchasing envelopes from us.

• Charged for late payment on an invoice

• Pay invoices according to payment terms.
• Verify the funds are available in the Business Bank Account before the Invoice processing fee.

• Charged for processing payroll one business day before check date or two business days before check date but after 3 p.m. local time based on Customer's billing address

• Process payroll before 3 p.m. local time on the agreed upon processing date.

• Charged when the Customer's invoice for service fee debit is returned

• Verify funds are available prior to processing payroll.

• Charged when the Customer's impound for payroll liabilities is returned

• Verify funds are available prior to processing payroll.

• Charged when the Customer's impound for tax liabilities is returned

• Verify funds are available prior to processing payroll.

• Customer requests a payroll and or tax report from one to seven years or request employee reports through file drop

• Only charged when there is a request for a payroll or tax report from one to seven years old, or a request for employee reports through file drop.
• Pull and save reports before the 13 months they are accessible in Paycor. 

• Customer requests a correction to a completed pay run and processes an adjustment run

• Before approving the Payrunreview the Pre-Post Payroll Journal, located under the Reports section on the right-hand side of the final Payrunscreen. Verify earnings, deductions and taxes are all correct before submitting the Payrun.
  • Process Payroll: How Do I Correct Data when the Payroll Pre-Post Journal is Incorrect?
• Review Company and Employee Tax setup before running Payroll to verify proper set up.
  • General Tax Frequently Asked Questions (FAQ)

• Customer requests an additional pay run or adjustment after their last pay run of the year

• Advanced planning for bonuses, Fringe Benefits, Group Term Life, Third-Party Pay, etc.
• Complete payroll adjustments before the last scheduled payrun in Paycor.
• Advanced review and correction of taxes (W-2 Preview Report, Pre-Post Journal, Tax Setup).
  • How Do I Run and View Tax Documents Like the W-2 Preview Report?
  • General Tax Frequently Asked Questions (FAQ)
  • Year-End: Forms W-2 and 1099 Preparation and Delivery Timeline Frequently Asked Questions (FAQ)

• Charged when the customer does not return a rented clock

• Return rented clocks when no longer needed.

• The customer’s check date is the same date as the day they process payroll

• Process payroll several days and before 3 p.m. local time for additional payruns and Process payroll before 3 p.m. local time on agreed upon processing date for scheduled payruns.

• Customer requests to stop payment on a check

• Review the outstanding checks report.
• Standard Payroll Reports Overview
• Before approving the Payrun, review the Pre-Post Payroll Journal, located under the Reports section on the right-hand side of the final Payrunscreen. Verify earnings, deductions and taxes are all correct before submitting the Payrun.
  • Process Payroll: How Do I Correct Data when the Payroll Pre-Post Journal is Incorrect?
• The best way to avoid this fee would be to enforce Direct Deposit. 

• Customer does not provide a tax account number for Paycor to file and pay taxes on their behalf

• Review and address missing Account Numbers by viewing Missing Tax Identification Numbers report in your post payroll reports.
• The fee will be applied on the last day of the month in which the tax code was added to Paycor, provided it is in the Applied For status.
• View any missing or invalid tax account numbers by going to the Compliance Warnings >Tax Registration Issues. Follow the prompts to enter the missing or updated Tax IDs.
• Alerts: Compliance Warnings on Your Paycor Homepage
• Updated Compliance Warnings Tax Screen

• Charged when an exception is required to successfully file an original tax return due to customer tax correction. Any penalties, interest, or other fees the taxing jurisdiction imposes are not covered by this charge, and the client is responsible for paying those fees.

• Provide Power of Attorney (POA) or Third-Party Administrator (TPA) if requested.
• Verify tax codes are properly set up at the Client level and Employee level.
• Provide a valid FEIN and Tax ID and verify that the account is open.
• Provide valid and accurate SSNs for all employees.
• Respond to emails about missing or inaccurate information.

• Customer requests that Paycor register for new or missing State Withholding, Unemployment, Paid Family Leave, and Local Account numbers on their behalf.

• Only charged when there is a request for Paycor to register a Tax ID.

• Charged to wire funds instead of using ACH

• Debit funds by ACH rather than wire.