- What is Deputy Payroll?
- What is the cost of Deputy Payroll?
- How do I subscribe to Deputy Payroll
- Problems subscribing to Deputy Payroll?
- How do I cancel my Deputy Payroll subscription?
What is Deputy Payroll?
In June 2025, Deputy released Deputy Payroll in Australia.
Deputy Payroll is a fully integrated payroll solution that turns timesheets into payroll with zero clicks - no separate login or export required. It supports STP Phase 2 compliance, multi‑entity handling, award updates, and employee self‑service, all within your existing Deputy account.
What is the cost of Deputy Payroll?
All Deputy plans (except Flexi):
You have the option to sign up for a monthly subscription or annual subscription.
For customers on a Flexi plan, skip to our section on Flexi plan pricing.
Monthly subscription
When you subscribe to Deputy Payroll from your existing Deputy plan (except Flexi) and choose a monthly billing schedule, there will be an additional cost of:
Currency |
Month-to-Month (M2M) cost per user |
AUD |
$5.00 |
The Deputy Payroll fee applies to all users within your account that are not archived.
This monthly fee includes users who at any point in that month have been:
- added to your account but not invited to join Deputy yet; or
- sent an invite but have not joined your Deputy account yet; or
- sent an onboarding form but have not completed it yet
That is, if you add a user part-way through a month, you will still incur a charge for Deputy Payroll in that month.
If you archive a user part-way through a month, you will still incur a charge for Deputy Payroll in that month, but not the next month.
Annual subscription
With annual billing, there are two payment options to choose from. Both give you access to the same 10% discount - the difference is how you prefer to pay.
- Annual Paid Upfront
- Annual Paid Monthly
The table below compares the two options to help you choose the one that best suits your business.
Option |
Payment Structure |
Discount Applied |
Commitment Period |
Details |
| Annual Paid Upfront | Single payment | 10% | 12 Months | Pre-payment for the full year. Your plan is locked in for the full year. |
| Annual Paid Monthly | Monthly installments | 10% | 12 Months | 12 monthly payments. Your plan is locked in for the full year. |
When you subscribe to Deputy Payroll from your existing Deputy plan (except Flexi) and choose an annual billing schedule, there will be an additional cost of:
Currency |
Annual Paid Monthly |
Annual Paid Upfront |
AUD |
$4.50 |
$54.00 |
If you sign up for an annual subscription, your subscription will auto renew for another 12 months on your subscription end date unless you either choose to revert to the monthly subscription at the end of the annual period or cancel your subscription. You can only make changes to your annual subscription in the last 30 days of subscription period.
When you opt to pay for your Payroll subscription annually, you pre-pay for a nominated number of users for a 12-month period, together with your Premium Annual plan. You can also add extra users as you go, to take advantage of the same annual discounted rate. Any overages above the number of users you've pre-paid for will be charged at the full monthly fee of Deputy Payroll.
You can also reduce the number of pre-paid users, if needed, when it is time to renew your annual plan.
Deputy Flexi plans
For Deputy Flexi plans subscribing to Deputy Payroll, there is an additional cost of:
Currency |
per active user per week |
per inactive user per week |
AUD |
$2.00 |
$0.25 |
How do I subscribe to Deputy Payroll?
You can subscribe to Deputy Payroll at any time via in-app self-serve at once.deputy.com, or speak to your Deputy sales contact or Customer Success Manager.
Problems subscribing to Deputy Payroll?
Deputy users who sign up for Deputy via a third-party marketplace such as the Apple App store or Xero marketplace will be offered a free Deputy Payroll trial.
At the conclusion of the Deputy Payroll trial period, you will not be able to sign up for Deputy Payroll while still subscribed to Deputy via the Apple app store.
You may receive error messages such as "Try again" or "You are not eligible to subscribe to this add-on product" when attempting to subscribe.
To subscribe to Deputy you will need to cancel your subscription via the Apple App store or Xero marketplace to manage the subscription directly with Deputy. You will then be able to subscribe to Deputy Payroll.
How do I cancel my Deputy Payroll subscription?
If you have subscribed to Deputy's add-on Payroll subscription, System Administrators can cancel that subscription independently of their Deputy plan subscription.
Monthly subscription for Deputy Payroll
If you have cancelled your Deputy Payroll monthly subscription after the 1st of the month, you will:
- receive an invoice for the Payroll subscription charges for that full month in which you cancel
- retain access to full Deputy Payroll functionality until the end of that month
However, at the end of that month:
- you will lose access to all Deputy Payroll features including Superannuation and Reports
- you can still access your employees' historical payslips via their employee profile
-
your employees will still have access to their historical payslips via the Deputy app (as long as your Deputy account remains active).
Annual subscription for Deputy Payroll
If you're on an Annual Paid Monthly subscription, you can cancel at anytime, but you’ll need to pay the remaining balance for your subscription term.
If you're on an Annual Paid Upfront subscription, you can cancel anytime, but no refunds are provided for the unused portion.
IMPORTANT: Once you cancel your Annual Payroll subscription, the following applies immediately at cancellation:
- you will lose access to all Deputy Payroll features including Superannuation and Reports
- you can still access your employees' historical payslips via their employee profile
- your employees will still have access to their historical payslips via the Deputy app (as long as your Deputy account remains active).
How to cancel your Payroll subscription
1. Log into once.deputy.com, then locate the business you would like to cancel the Deputy Payroll subscription for and select Settings.