This article is for our customers in the United States.
Your employer is using Deputy to streamline your onboarding process to reduce the need for paper forms. With Deputy, you can complete your onboarding forms on your phone or computer and upload photos of any necessary documents.
In this article, you will learn:
- What information you will be asked to provide
- How to complete the onboarding forms
- How to review and submit the forms
What information you will be asked to provide
Onboarding allows your employer to digitally collect and record vital information. This includes:
- Personal details
- Bank (payment deposit) information
- Employment eligibility verification (I-9)
- Federal tax form (W-4)
- State tax form (if applicable)
Your employer may also ask you to upload files or photos of your identity documents or relevant certificates related to your work.
How to complete the onboarding forms
You will receive an invitation link via email and SMS inviting you to start filling out your new starter details.
You will see an email or SMS like these:
Get started
Tap on Get Started and tap on each of the sections to complete your details:
Personal Details
Enter the following details:
- your middle name (optional)
- preferred name (optional) Note: Your preferred name is the name you’d like to be known as by your teammates but won’t be used for payroll or where your legal name is required.
- gender
- date of birth
- social security number
- home address
- emergency contact person's name
- emergency contact person's contact details
- emergency contact person's relationship
and tap Save to return to the main menu.
Bank Details
In the Bank Details section, you can choose payment options from paper check or direct deposit into your bank.
If you wish to receive a paper check, select Paper check and tap Save.
If you wish to receive payment via a direct deposit into your bank tap on Direct deposit.
Enter:
- the name of your banking institution
- account holder name
- account number (10-12 digit number found on your bank statements or online banking)
- routing number (9 digit number printed on the bottom of checks or bank statement)
Tap Save when you are done.
Employment eligibility verification (I-9)
In the Employment eligibility verification declaration section, declare your citizenship/immigration status by attesting, under penalty of perjury, that you are either a:
- Citizen of the U.S. - Individuals who are born in the United State or is a naturalized citizen living in the United States.
- Non-citizen national - Individuals born in American Samoa, certain former citizens of the former Trust Territory of the Pacific Islands, and certain children of noncitizen nationals born abroad.
- Lawful permanent resident - also known as "Green Card" holders, LPRs are individuals who have been granted permission to live and work in the United States on a permanent basis.
- Non-citizen authorized to work - qualified Non-Citizens are non-U.S. citizens who meet specific criteria that make them eligible for certain federal public benefits or assistance programs, even if they do not have lawful permanent resident status.
Depending on which option you selected in the above section, you will now be asked to select and nominate which identification verification documents you will be bringing to your first day of work.
You can read more about acceptable documents to establish identity and employment authorization and this U.S. government website: Form I-9 Acceptable Documents
Once you have made your selection and completed any subsequent fields that display please read the declaration you are signing and use your finger or mouse (as appropriate) to sign your signature in the box.
The date you signed the form will be auto populated.
Tap Save when you are done.
Note: you also have the option to tick a box to indicate you had the assistance of a preparer and/or translator to assist with completing this section. If you tick the box, the person who assisted you will have to complete and sign the form as shown below. If you have had multiple people to assist you, you can tick another box that appears at the bottom of the page and complete the details for those people as well
After you have submitted your onboarding form you will be sent an email reminding you what documents you have indicated you will bring to work on your first day.
Federal tax form (W-4)
This section allows you to complete your Federal Tax (W-4) form. For further guidance with completing this form please refer to this US government website: Employees Withholding Certificate.
Tap to select the answers that apply to you. Depending on your answers, more fields will be displayed and you may be asked relevant questions about dependents and the value of other income, expected deductions or extra withholding tax.
Once you have answered all the questions and completed all the fields, please use your finger or mouse to sign the form in the signature box and tap Save.
State tax form
The next section you will be asked to complete is relevant to your state. Click on the link in the form for further guidance on completing the relevant form for your state. In the example below the employee has been asked to complete a form for California state tax.
Once you have answered all the questions and completed all the fields, please use your finger or mouse to sign the form in the signature box and tap Save.
Additional Questions
Your employer may have some additional questions for you to answer. Select or type the answers then tap Save.
Upload a document (if requested by your employer)
If your employer has requested a copy of a document such as a driver's licence or evidence of training certification, you will see a Documents we need from you section.
You must upload the requested document to complete your onboarding.
Simply upload or drag and drop each document requested. You can only upload one file per document request. Make sure your file is less than 20MB and one of the following file types: .png, .jpg, .pdf.
Note: on mobile, you can use your camera to take a photo and upload it.
You may be required to add an expiry for the document you are uploading.
Tap on the trash can icon if you need to remove the image or file.
Tap Save when you are done.
Forms to Sign (if requested by your employer)
If your employer has requested you complete a form and sign it, you will see a Documents you need to sign or acknowledge tab.
Tap on the Fill out document link(s) to review and sign each doument.
Read each document and tap on the field that needs to be completed. If you have been required to provide a signature tap on the field and a larger box will open up as shown below. You can either use your finger or mouse to sign within the box or have your name printed in the box or upload a photo of your signature. Once you have made a selection and added your signature tap Insert.
Tap Continue then read the eSignature Terms of Service and tap I agree.
If you have a second document to complete and sign continue using the same process until all listed documents have been signed then tap Save.
You will receive a copy of the signed documents (via email) once your manager has approved your onboarding form.
Review and submit your form
When you have successfully filled in your forms, you will see ticks against each section successfully completed and the Review and submit button has changed from gray to purple. Tap on Review and Submit.
You will be given the opportunity to review and edit your forms before submission. If any of the forms need to be edited you can go back into the section and change the details by tapping Edit button.
If all the information is correct, tap Submit at the bottom of the screen.
If you have not completed any section correctly your manager may send you another prompt to review and complete the sections in question.
You will receive your Deputy invitation email and instructions on how to log in as well as a reminder email to let you know which identity verification documents you indicated you would bring on your first day of work.
Please read more about Getting started on Deputy as an employee.