• Updating candidates during the hiring process
• Candidate responses
• SMS charges
• Customising your message templates

Updating candidates during the hiring process

Hire enables you to send SMS or email communication to your candidates. 

When you update a candidate's status to Shortlisted, Interviewing, Offer, or Hired, you can choose to send them a message via phone or email notifying them of the update. You can edit each message to suit your needs or create message templates. 

Candidate responses

Messages are sent by Deputy and candidates cannot respond to these messages. We recommend providing your own contact details in the message so the candidate can reach out to you if needed.

SMS charges

SMS charges are included in your HR bundle subscription, so you won't incur additional charges for sending SMS updates to your candidates.

Customising your message templates

If you would like to edit the default SMS template that Deputy pre-populates for you, then you can do so with message templates.

On the People page, navigate to the Settings page in the left sidebar of Hire and select the Communication tab. 

Select your Default communication method. This option will the pre-selected any time you send a update to an applicant.

In the Message templates section, you can edit message templates for each stage in the candidate's application process. To edit, click on the pencil icon for the application stage you want to customise.

You can personalise messages with dynamic variables such as Applicant name, Job title, Company, etc. You can see and choose from the selection of variables by typing '/' and clicking or typing the variable you choose.

When you're finished, click 'Update' to make sure you changes are saved.

After you've updated your message templates, they will apply to any new candidate communications you send going forward.