This article covers our Visa Entitlement Verification Online system (VEVO) integration for Australian customers, allowing managers to conduct a right-to-work (visa status) check when onboarding new hires.

We'll cover: 

• Enabling VEVO in your Deputy account
  • Connecting to VEVO
  • Disconnecting from VEVO
• Running a VEVO check during onboarding
• FAQs
  • What's required to verify a new hire's right-to-work status?
  • What if the VEVO check results return as 'Not valid' or 'Not found'?

Enabling VEVO in your Deputy account

Connecting to VEVO

To run VEVO checks, first enable our VEVO integration by navigating to Business Settings.

Click the People tab on the left-hand side and scroll down to select Right to work. 

Note: The Right to work setting will only be visible for AU customers with an active Deputy HR subscription.

From here, you can click Connect to enable VEVO. Before proceeding with the connection, review all information carefully.  

Once connected, new hires are required to provide their right-to-work details during onboarding.

Note: Team members who have completed their onboarding or whose onboarding is in-progress will not be prompted for right-to-work details.

Disconnecting from VEVO

You can disconnect from our VEVO integration in the same location used to connect to VEVO.  

To disconnect, go to Business settings, click the People tab, and select Right to work. You can then click Disconnect. Please read through the information presented before disconnecting.

Note: Once you've disconnected, right-to-work questions will not be asked for any new hires. However, for existing or pending onboards, the fields will remain there.

Running a VEVO check during onboarding

A VEVO check can be run once the new hire has submitted their onboarding form.

When viewing the new hire's onboarding form, select the Right to work tab to view the submitted details, then click Run VEVO check.

Note: The right-to-work details are masked by default. Learn more about sensitive data permissions.

When a VEVO check is initiated, the following details will be passed onto VEVO to check the new hire's right-to-work status:

• Legal name
• Date of birth
• Passport number
• Country of passport

Once the VEVO check is complete, you can continue to finalise the onboarding.

FAQs

What's required to verify a new hire's right-to-work status?

In the onboarding form, team members will need to provide the following information:

• Residency status
• A copy of the team member’s passport or birth certificate and photo ID 

If a VEVO check is required (ie. if they are not an Australian or New Zealand citizen) the following details will be passed to VEVO when running a check:

• Legal name
• Date of birth
• Passport number
• Country of passport
   

What if the VEVO check results return as 'Not valid' or 'Not found'?

If the issue is due to incorrect information being entered for the visa holder's details, you can click Request details to re-run a VEVO check with the correct information.