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This article outlines changes relating to a Deputy Kiosk for iPad app version update rolling out on 4th November 2024.
- What is the update?
- What was the previous behavior?
- Which situations may have allowed this behavior?
- What will change?
- How do I retain the previous behavior?
- Does this update affect the Deputy mobile app or the Deputy website?
- Will this update affect all my employees?
- Will employees need to be trained on this change?
- How can I check my current permission settings?
- How can I get help with this update?
What is the update?
On 4th November 2024, the Deputy Kiosk for iPad app version 24.44.0 will roll out from the App Store and there will be some changes to permission settings relating to editing timesheets for some customers.
What was the previous behavior?
Previously, where the Location setting for 'Modify timesheets during shift' was set to ON in the location where the Deputy Kiosk for iPad operated, team members could modify their timesheets during the shift using the Deputy Kiosk for iPad, even when their access permission level had been customized to not allow this action. This was an unintentional behavior in our Kiosk for iPad app and has since been corrected.
Which situations may have allowed this behavior?
Only customers whose situation fulfilled the following criteria were affected:
- The Location setting for 'Modify timesheets during shift' was set to ON in the location where the Deputy Kiosk for iPad operated AND
- The access permission setting for the user's role had been customized (from the default) at the permission level to disable the ability for these users to add or edit timesheets AND
- The team member used a Deputy Kiosk for iPad to modify their timesheet during a shift.
Only team members and organizations fulfilling all of the above criteria would have found they could modify their timesheets during a shift.
What will change?
On 4th November 2024, a new version of the Deputy Kiosk for iPad app v 24.44.0 will be released to ensure that the settings that have been configured at the user role permission access level will be respected.
This means that if any user has a customized access role that disables the ability to add or edit timesheets, then they will no longer be able to modify their timesheet during a shift on the Deputy Kiosk for iPad.
How do I retain the previous behavior?
If you would prefer users with customized access roles to be able to continue to modify timesheets during a shift on the Deputy Kiosk for iPad, then please ensure you have the following settings in place:
- The Location setting for 'Modify timesheets during the shift' is set to ON in the location where the Deputy Kiosk for iPad is operated AND
- The access role setting is set at the permission level to enable the ability for these users to add or edit timesheets.
Note: if you are using Deputy default configuration for access permissions and they have not ever been customized, then this is the default setting configuration and you do not need to make any changes.
Does this update affect the Deputy mobile app or the Deputy website?
No, this issue is specific to the Deputy Kiosk for iPad app only and does not affect the Deputy mobile app or website.
Will this update affect all users in my organization?
It will only affect team members whose access role permissions have been customized to not allow timesheet modification and who are using the Deputy Kiosk for iPad app.
Will my team members need to be trained on this change?
You may need to inform team members who frequently modify timesheets on the Deputy Kiosk for iPad app about this change if their permission has previously been customized to not allow it.
How can I check my current permission settings?
You can check the Location settings via the Locations tab on the Deputy website.
If you would like to verify your current team member access permission settings:
- If your account is on an upgraded plan, you can check the permission settings through Business Settings > Access and Permissions > Custom access levels.
- If you are not on an upgraded plan with the ability to customize permissions, please reach out to Support to verify your current team member permission settings.
- If you are on an Enterprise plan, you can check the permission settings on the Enterprise tab under Access Levels & Permissions.
How can I get help with this update?
Please contact your Customer Success Manager or raise a ticket with our Support team.