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Deputy Time Clock for Android FAQs

Lisa Kirby
  • Updated

 

What devices will the Android Time Clock work on?

The Android Time Clock can be installed on Android phones or tablets running Android 5.1 or higher and have a minimum screen size of 4 inches.

 

Where can I download it?

The Android Time Clock can be downloaded from the Google Play Store. 

 

 

What can I do with the Time Clock?

Team members at that work location can log in to:

  • check shift details

  • start/end shifts and breaks on the Time Clock.

System Administrators and Location Managers for that location can configure the Time Clock to require team members to take a photo when they clock on and off.

 

Can I set up MULTIPLE Time Clocks for ONE location?

Yes, you can set up multiple Time Clocks for a single location using different devices. Just follow the instructions to set up the Time Clock on each device.

 

Can I set up ONE Time Clock for MULTIPLE locations?

No. This is not possible with the Android Time Clock app. If your business requires this functionality, consider the use of the iOS Kiosk app instead.

 

Does the Android Time Clock support offline mode?

The Time Clock does not support offline mode, so a constant internet connection is required to use the Time Clock.

 

Why doesn't my device sleep/dim after inactivity when the Android Time Clock app is open?

The app operates in Kiosk Mode which automatically prevents devices from sleeping and dimming.

 

Can I use the Android Time Clock in portrait view? How about landscape?

The Deputy Time Clock works with the device mounted in both Landscape and Portrait view.

The Time Clock does not support split-screen.

 

Does the Android Time Clock support Break Planning?

Yes, the Android Time Clock uses the rules around Break Planning to ensure employees are taking the correct breaks as scheduled.

For more information about Break Planning, check out this help guide.

 

I'm having problems with the Android Time Clock, what can I do to troubleshoot the issue?

  • Are you on the latest version of the Android Time Clock from the app store? Check app version and update it if necessary.

  • Do you have a stable internet connection?

  • Have you tried turning the device on and off?

  • Have you tried to reset the Time Clock?

  • If you are still having issues, please take a screenshot of the issue if possible and contact our 24/7 support.

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