Please refer to the ADP Deputy support guide for help with purchase, setup, support options, and payroll processing for ADP managed Deputy accounts.
Below is a video outlining the setup process when purchasing Deputy through ADP Marketplace.
Highlighting:
- How to purchase direct through my Run account
- The purchase process
- Setting up the integration
- Auto-Importing my employees from ADP Run to Deputy
For additional assistance with exporting your employee timesheets from Deputy to ADP Run please click here.
Things to keep in mind:
When purchasing Deputy directly through the ADP Marketplace, ADP has agreed to manage your account.
What does that mean for me?
Support Options:
Deputy assistance:
- For initial set-up help, please refer to the Deputy Help Center and our 24x7x365 In-App Chat Support for help from a Deputy product expert.
- If you require additional assistance, you can also attend one of our ADP Run + Deputy bi-weekly webinars.
Sign up here
ADP assistance:
- Any unsolved issues by Deputy In-App chat support and the ADP + Deputy webinar should be escalated to your ADP rep.
- If they are not able to assist, your rep will send a request to the ADP + Deputy implementation team to resolve your issue.
*For help with canceling a Deputy account purchased through the ADP Marketplace, please refer to this article.