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2023 Clock Out FAQs

Lisa Kirby
  • Updated

To celebrate Shift Worker Sunday this year, Deputy is launching the #2023ClockOut! It's time to see your 2023 shifts in review...

 

What is the 2023 Clock Out?

We're excited to introduce the #2023ClockOut for all shift workers using the Deputy mobile app. This feature will be available in Deputy on November 20th and provides shift workers with a personalised summary video, visualising their last 12 months of work. 

The 2023 Clock Out highlights insights such as the number of shifts, total hours, shifts covered, swaps, and news feed emoji reactions.

Shift workers can share their #2023ClockOut achievements on social media and via messaging, featuring highlights from their year and insights into their work life.

The Deputy #2023ClockOut will not interrupt a team member's regular day-to-day use of the Deputy mobile app. It will appear as a notification that each team member has the option to open or not. Team members can exit the #2023ClockOut experience at any time and revisit later if they wish.

clock out 2023.png

Why is Deputy having a 2023 Clock Out?

Deputy's 2023 Clock Out is our chance to show shift workers just how much they have achieved this year with Deputy.

#2023ClockOut is an interactive in-product experience providing each shift worker on Deputy with a tailored, personalized wrap-up of all they’ve accomplished over the past year. Shift workers can share their #2023ClockOut achievements on social media and via messaging.

The 2023 Clock Out experience is just a small part of our Shift Worker Sunday holiday activities that aim to give #ASimpleThanks to shift workers.

Shift Worker Sunday, celebrated annually on the last Sunday of November, is the first-ever official holiday recognizing the 2.7 billion shift workers who make up 80% of the world’s workforce. 

You can find out more on Deputy's blog or join in the Shift Worker Sunday fun at asimplethanks.orgshift worker sunday.png

Where is the data coming from?

The tailored shift worker insights provided in the 2023 Clock Out experience are generated by analysing the millions of shifts clocked in and out of Deputy by shift workers every day.

Rest assured that any data used for these purposes is not identifiable to any specific business or organisation.

Read more about our Privacy Policy.

 

Does anyone else see my 2023 Clock Out information?

No. The information included in your personal 2023ClockOut is not shared with anyone else unless you choose to tap on the button to Share your #2023ClockOut with your friends, family or co-workers.

Note: When you tap the Share button you are only sharing the specific screen you are currently viewing. It does not share all screens from the 2023 Clock Out automatically. If you would like to share another screen you will need to tap Share on that screen as well.

 

What if I want my business to opt out?

If you would prefer that users associated with your Deputy account cannot access 2023 Clock Out from your account, you can easily opt out.  Please let us know by completing this form and allow 24 hours for us to action this request.

As a business manager, you will know that the 2023 Clock Out has been turned off for your account if you log into the Deputy mobile app and do not see the 2023 Clock Out banner at the top of the app. This will indicate that the 2023 Clock Out has also been removed for every team member in your Deputy account.

Note: We are unable to turn the feature off for specific team members in your account. You can only opt out as a complete business.

 

What if a team member works across multiple businesses in Deputy?

If a team member works across multiple businesses using Deputy, their personalised summary will be aggregated across the businesses. So it will be the same summary and experience regardless of where you view this experience.

Example: Aaliyah worked 50 hours for Business A and 50 hours for Business B. When Aaliyah views her 2023 Clock Out in Deputy, the total hours worked for the year would say 100 hours (50 + 50) regardless of which Deputy account she is accessing this from.

If a team member works across multiple businesses using Deputy and one, or multiple, of those businesses decide to opt out of the 2023 Clock Out, then the team member will still see the Clock Out experience when they are signed into the Deputy businesses that have not opted out.

When viewing the Clock Out, the employee will see data that is an aggregation of all businesses they are associated with on Deputy.

Example: Lachlan worked 50 hours for Business A and 50 hours for Business B but Business B has opted out of the 2023 Clock out. When Lachlan views his 2023 Clock Out in Deputy, the total hours worked for the year would say 100 hours (50 + 50) but only when logged into Deputy via Business A. Lachlan would not be able to access the Clock Out experience at all when logged into Business B.

 

What if I have a question about a statistic shown in my Clock Out?

Please note that all figures shown during the Clock Out are approximate figures only and look at data from the past 12 months not necessarily just 2023.

Please check with your manager if you need to clarify your previous shift information.

 

Why can't I see the 2023 Clock Out in my account?

If you can't see Clock Out 2023 in your Deputy account it could be for one of these reasons:

  • you aren't associated with a business in Deputy that has a paid account. The 2023 Clock Out is not available for free trial Deputy accounts.
  • your manager has turned off the Clock Out 2023 experience for your account.
  • you aren't logged into Deputy on your Deputy mobile iOS or Android app
    • Minimum OS versions we support: iOS 15+ and Android 7+
    • Ensure your mobile app is updated to the latest version in the app store: iOS 11.3.4 and Android 10.25.4.

For further assistance please contact Support.

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