Deputy maintains an extensive library of pay rules that are continually reviewed and updated to ensure they are up to date with the latest pay requirements.

As a reminder, if you’d like to know how to allocate pay rates to your team, please read Set up your team member's pay rates.

This guide will explain the process of how we keep you informed of these changes and apply the relevant updates to your account to assist you with staying compliant and will cover:

• How Deputy lets you know of updates to our pay rule library
• Before you update pay rates
• Apply the updated pay rates
• FAQs

How Deputy lets you know of updates to our pay rule library

Deputy knows how important it is to keep on top of changes to our pay rule library, so we’ve made it quick and easy to apply updates to your account. When Deputy updates a pay rule, Location Managers and System Administrators will see a banner appear at the top of their screen to notify how many of their team members are affected by the changes.

Before you update pay rates

Before you apply any updated pay rates to your team, please ensure you have approved all pending timesheets to ensure that the new pay rates are only applied to new timesheets.

Apply updated pay rates

When you are ready to apply the new pay rates to your team, you can click on Update now in the banner to open a pop-up that will give you the option of updating the pay rates for team members on each of the relevant awards or labor laws - you can also update all of your team affected by the updated pay rates in one click.

Once we’ve finished updating the pay rates, we’ll send you an email and a notification in Deputy when it’s done.

Keep in mind, as part of regular updates you may also need to update your team's base hourly rates to match the latest wage requirements.

FAQs

Who can update the pay rates?

Location managers can only update the pay rates for team members assigned to their location while System Administrators can update pay rates for team members across the whole organisation.

If you are the System Administrator for your Deputy account with multiple Location Managers please communicate with your team to ensure the timesheet approval for pending timesheets and new pay rate updates occur on a timeline suitable for your organisation.

How do I know which team members and which pay rates are affected by the pay rate changes?

You can click View details in the update pop-up to view details of the team members and pay rates affected.

After updating pay rates, will the new pay rates be applied to my pending timesheets?

The new rates will apply to pending timesheets once you approve the timesheets. After approval, you can check the pay rates have applied using Timesheet History.

What should I do if some timesheets were approved before the pay rates were updated?

If some timesheets were accidentally approved for a time period where the new pay rates need to apply then you will need to go back and "Unapprove Pay" then reapprove these timesheets to have the new rates apply.