Please refer to the ADP Deputy support guide for help with purchase, setup, support options, and payroll processing for ADP-managed Deputy accounts.
Below is a video outlining the setup process when purchasing Deputy through ADP Marketplace that covers:
- How to purchase direct through my Run account
- The purchase process
- Setting up the integration
- Auto-Importing my employees from ADP Run to Deputy
For additional assistance with exporting your employee timesheets from Deputy to ADP Run please read Exporting to ADP.
Things to keep in mind
When purchasing Deputy directly through the ADP Marketplace, you are being resold Deputy by ADP. Your billing will be consolidated in the same invoice as your ADP Run account. What does that mean for me as far as support?
- For initial set-up help, please refer to Deputy Support.
- Any unsolved issues by Deputy support and the ADP + Deputy webinar should be escalated to your ADP rep.
- If they are not able to assist, your rep will send a request to the ADP + Deputy implementation team to resolve your issue.
Note: If you need to cancel a Deputy account purchased through the ADP Marketplace, please read How to cancel your Deputy subscription with ADP Run or ADP Workforce Now and stay with Deputy