This guide will outline and interpret the [MA000023] Contract Call Centres Award.

We have built these awards in line with the weekly interpretation as provided by Fair Work.

http://awardviewer.fwo.gov.au/award/show/MA000023

Refer to the allowances section of your awards pay guide here: https://www.fairwork.gov.au/pay-and-wages/minimum-wages/pay-guides

While Deputy’s Pay Rule Engine, including this award, is designed to Simplify Shift Work by reducing the time required to apply the relevant Legal Requirements through automation, it is not a substitute for payroll or legal advice, nor is it intended to relieve you of your obligation to comply with the Legal Requirements applicable to your business. It is ultimately each customer’s sole responsibility to pay its employees correctly and in compliance with all Legal Requirements. Please review our Product Specific Terms for more information about your compliance responsibilities.

CCCA Interpretation

Important things to note before using this Award

If you do not see a pay rule listed in the tables below, then it is not included in the Deputy Premium platform at this time. If you are interested in adding customized pay rules to your account, please consider our Enterprise plan.
Delayed Meal break - This pay rate will not apply during overtime. If an employee is in overtime and entitled to the delayed meal break penalty you will need to manually adjust their pay to include both.
Ordinary Hours - No Averaging: Some modern awards allow ordinary hours to be arranged in multiple ways, including averaging hours over several days, weeks or roster cycles. Deputy Premium does not currently accommodate these options.
Penalty Rates in Full Hour Increments Only: Deputy does not pro-rate penalty rates for partial hours worked. Penalty rates are applied to timesheets in full hour increments only.
Public Holidays: Customers who wish to use a Public Holiday pay rule must designate a day as a Public Holiday on the Deputy schedule.
Casual Loading: If your employee is entitled to a casual loading, you must include that in the employee's base hourly rate in order for the pay rules to function properly. Deputy does not automatically include a casual loading.
Leave Loading: If your employee is entitled to annual leave loading, you must manually add this to your employees timesheet as Deputy does not automatically include this loading.

Dayworker Full Time

Automated Pay Conditions

Pay Condition Name	Value	Trigger Condition
M-F Ordinary	Base hourly rate specified by customer	Triggers on a M-F when no other condition is met
Sat	1.25x	Triggers on a Saturday when no other condition is met
Sun	1.5x	Triggers on a Sunday when no other condition is met
M-F Before 7am	1.25x	Triggers on M-F between the hours of 12:00am and 7:00am. Does not apply during weekly overtime.
M-F After 7pm	1.25x	Triggers on M-F between the hours of 7:00pm and 12:00am. Does not apply during weekly overtime.
M-Sat Daily OT - First 3 Hours	1.5x	Triggers after 7.6 hours of worked time on a single day on Mon, Tue, Wed, Thu, Fri, Sat
M-Sat Daily OT - After 3 Hours	2x	Triggers after 10.6 hours of worked time on a single day on Mon, Tue, Wed, Thu, Fri, Sat
Sun Daily OT	2x	Triggers after 7.6 hours of worked time on a single day on a Sun
M-Sat Weekly OT - First 3 Hours	1.5x	Triggers after 38 hours of ordinary time is worked within a 7 day period on Mon, Tue, Wed, Thu, Fri, Sat Does not contribute more than 7.6 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
M-Sat Weekly OT - After 3 Hours	2x	Triggers after 38 hours of ordinary time is worked within a 7 day period after 3 hours of this condition has elapsed on Mon, Tue, Wed, Thu, Fri, Sat Does not contribute more than 7.6 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
Sun Weekly OT	2x	Triggers after 38 hours of ordinary time is worked within a 7 day period on a Sun Does not contribute more than 7.6 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
Delayed Meal Break	1.5x	Triggers when no meal break is taken in the first 5 hours of a shift on M-Sun will be paid overtime for all time worked until the meal break is taken
Less Than 10 Hour Break - First 3 Hours	1.5x	Triggers when the employee has worked overtime and there is a break of not less than 10 hours between the end of one shift or period of work and the start of another, first 3 hours
Less Than 10 Hour Break - After 3 Hours	2x	Triggers when the employee has worked overtime and there is a break of not less than 10 hours between the end of one shift or period of work and the start of another, first 3 hours
PH	2.5x	Triggers on a public holiday (Public Holiday set via schedule)
PH Daily OT	2.5x	Triggers after 7.6 hours of worked time on a single day on a PH
PH Weekly OT	2.5x	Triggers after 38 hours of ordinary time is worked within a 7 day period on a PH Does not contribute more than 7.6 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
M-F Minimum Shift Engagement	1x	Triggers on M-F when a shift is < 3 hours in length for the value of (3- the shift length)
Sat Minimum Shift Engagement	1.25x	Triggers on Sat when a shift is < 3 hours in length for the value of (3- the shift length)
Sun Minimum Shift Engagement	1.5x	Triggers on Sun when a shift is < 3 hours in length for the value of (3- the shift length)
PH Minimum Shift Engagement	2.5x	Triggers on a PH when a shift is < 3 hours in length for the value of (3- the shift length)

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Dayworker Part Time

Automated Pay Conditions

Pay Condition Name	Value	Trigger Condition
M-F Ordinary	Base hourly rate specified by customer	Triggers on a M-F when no other condition is met
Sat	1.25x	Triggers on a Saturday when no other condition is met
Sun	1.5x	Triggers on a Sunday when no other condition is met
M-F Before 7am	1.25x	Triggers on M-F between the hours of 12:00am and 7:00am. Does not apply during weekly overtime.
M-F After 7pm	1.25x	Triggers on M-F between the hours of 7:00pm and 12:00am. Does not apply during weekly overtime.
M-Sat Daily OT - First 3 Hours	1.5x	Triggers after 7.6 hours of worked time on a single day on Mon, Tue, Wed, Thu, Fri, Sat
M-Sat Daily OT - After 3 Hours	2x	Triggers after 10.6 hours of worked time on a single day on Mon, Tue, Wed, Thu, Fri, Sat
Sun Daily OT	2x	Triggers after 7.6 hours of worked time on a single day on a Sun
M-Sat Weekly OT - First 3 Hours	1.5x	Triggers after 38 hours of ordinary time is worked within a 7 day period on Mon, Tue, Wed, Thu, Fri, Sat Does not contribute more than 7.6 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
M-Sat Weekly OT - After 3 Hours	2x	Triggers after 38 hours of ordinary time is worked within a 7 day period after 3 hours of this condition has elapsed on Mon, Tue, Wed, Thu, Fri, Sat Does not contribute more than 7.6 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
Sun Weekly OT	2x	Triggers after 38 hours of ordinary time is worked within a 7 day period on a Sun Does not contribute more than 7.6 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
Delayed Meal Break	1.5x	Triggers when no meal break is taken in the first 5 hours of a shift on M-Sun will be paid overtime for all time worked until the meal break is taken
Less Than 10 Hour Break - First 3 Hours	1.5x	Triggers when the employee has worked overtime and there is a break of not less than 10 hours between the end of one shift or period of work and the start of another, first 3 hours
Less Than 10 Hour Break - After 3 Hours	2x	Triggers when the employee has worked overtime and there is a break of not less than 10 hours between the end of one shift or period of work and the start of another, first 3 hours
PH	2.5x	Triggers on a public holiday (Public Holiday set via schedule)
PH Daily OT	2.5x	Triggers after 7.6 hours of worked time on a single day on a PH
PH Weekly OT	2.5x	Triggers after 38 hours of ordinary time is worked within a 7 day period on a PH Does not contribute more than 7.6 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
M-F Minimum Shift Engagement	1x	Triggers on M-F when a shift is < 3 hours in length for the value of (3- the shift length)
Sat Minimum Shift Engagement	1.25x	Triggers on Sat when a shift is < 3 hours in length for the value of (3- the shift length)
Sun Minimum Shift Engagement	1.5x	Triggers on Sun when a shift is < 3 hours in length for the value of (3- the shift length)
PH Minimum Shift Engagement	2.5x	Triggers on a PH when a shift is < 3 hours in length for the value of (3- the shift length)

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Dayworker Casual

Automated Pay Conditions

Pay Condition Name	Value	Trigger Condition
M-F Ordinary	Base hourly rate specified by customer	Triggers on a M-F when no other condition is met
Sat	1.2x	Triggers on a Saturday when no other condition is met
Sun	1.4x	Triggers on a Sunday when no other condition is met
M-F Before 7am	1.2x	Triggers on M-F between the hours of 12:00am and 7:00am. Does not apply during weekly overtime.
M-F After 7pm	1.2x	Triggers on M-F between the hours of 7:00pm and 12:00am. Does not apply during weekly overtime.
M-Sat Daily OT - First 3 Hours	1.5x	Triggers after 10 hours of worked time on a single day on Mon, Tue, Wed, Thu, Fri, Sat
M-Sat Daily OT - After 3 Hours	2x	Triggers after 13 hours of worked time on a single day on Mon, Tue, Wed, Thu, Fri, Sat
Sun Daily OT	2x	Triggers after 10 hours of worked time on a single day on a Sun
M-Sat Weekly OT - First 3 Hours	1.5x	Triggers after 38 hours of ordinary time is worked within a 7 day period on Mon, Tue, Wed, Thu, Fri, Sat Does not contribute more than 10 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
M-Sat Weekly OT - After 3 Hours	2x	Triggers after 38 hours of ordinary time is worked within a 7 day period after 3 hours of this condition has elapsed on Mon, Tue, Wed, Thu, Fri, Sat Does not contribute more than 10 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
Sun Weekly OT	2x	Triggers after 38 hours of ordinary time is worked within a 7 day period on a Sun Does not contribute more than 10 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed
Delayed Meal Break	1.4x	Triggers when no meal break is taken in the first 5 hours of a shift on M-Sun will be paid overtime for all time worked until the meal break is taken
PH	2.2x	Triggers on a public holiday (Public Holiday set via schedule)
PH Daily OT	2.2x	Triggers after 10 hours of worked time on a single day on a PH
PH Weekly OT	2.2x	Triggers after 38 hours of ordinary time is worked within a 7 day period on a PH Does not contribute more than 10 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
M-F Minimum Shift Engagement	1x	Triggers on M-F when a shift is < 3 hours in length for the value of (3- the shift length)
Sat Minimum Shift Engagement	1.2	Triggers on Sat when a shift is < 3 hours in length for the value of (3- the shift length)
Sun Minimum Shift Engagement	1.4x	Triggers on Sun when a shift is < 3 hours in length for the value of (3- the shift length)
PH Minimum Shift Engagement	2.2x	Triggers on a PH when a shift is < 3 hours in length for the value of (3- the shift length)

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Shiftwork Full Time

Automated Pay Conditions

Pay Condition Name	Value	Trigger Condition
M-F Ordinary	Base hourly rate specified by customer	Triggers on a M-F when no other condition is met
Sat	1.25x	Triggers on a Saturday when no other condition is met
Sun	1.5x	Triggers on a Sunday when no other condition is met
Afternoon Shift	1.15x	Triggers on M-F between the hours of 7:00pm and 12:00am. Does not apply during weekly overtime.
Night Shift	1.15x	Triggers on M-F between the hours of 12:00am and 9:00am. Does not apply during weekly overtime.
M-Sat Daily OT - First 3 Hours	1.5x	Triggers after 7.6 hours of worked time on a single day on Mon, Tue, Wed, Thu, Fri, Sat
M-Sat Daily OT - After 3 Hours	2x	Triggers after 10.6 hours of worked time on a single day on Mon, Tue, Wed, Thu, Fri, Sat
Sun Daily OT	2x	Triggers after 7.6 hours of worked time on a single day on a Sun
M-Sat Weekly OT - First 3 Hours	1.5x	Triggers after 38 hours of ordinary time is worked within a 7 day period on Mon, Tue, Wed, Thu, Fri, Sat Does not contribute more than 7.6 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
M-Sat Weekly OT - After 3 Hours	2x	Triggers after 38 hours of ordinary time is worked within a 7 day period after 3 hours of this condition has elapsed on Mon, Tue, Wed, Thu, Fri, Sat Does not contribute more than 7.6 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
Sun Weekly OT	2x	Triggers after 38 hours of ordinary time is worked within a 7 day period on a Sun Does not contribute more than 7.6 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed
Delayed Meal Break	1.5x	Triggers when no meal break is taken in the first 5 hours of a shift on M-Sun will be paid overtime for all time worked until the meal break is taken
Less Than 10 Hour Break - First 3 Hours	1.5x	Triggers when the employee has worked overtime and there is a break of not less than 10 hours between the end of one shift or period of work and the start of another, first 3 hours
Less Than 10 Hour Break - After 3 Hours	2x	Triggers when the employee has worked overtime and there is a break of not less than 10 hours between the end of one shift or period of work and the start of another, first 3 hours
PH	2.5x	Triggers on a public holiday (Public Holiday set via schedule)
PH - Afternoon Shift	2x	Triggers on a PH between the hours of 7:00pm and 12:00am. Does not apply during weekly overtime.
PH - Night Shift	2x	Triggers on a PH between the hours of 12:00am and 9:00am. Does not apply during weekly overtime.
PH Daily OT	2.5x	Triggers after 7.6 hours of worked time on a single day on a PH
PH Weekly OT	2.5x	Triggers after 38 hours of ordinary time is worked within a 7 day period on a PH Does not contribute more than 7.6 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
Sat Minimum Shift Engagement	1.25x	Triggers on Sat when a shift is < 3 hours in length for the value of (3- the shift length)
Sun Minimum Shift Engagement	1.5x	Triggers on Sun when a shift is < 3 hours in length for the value of (3- the shift length)
PH Minimum Shift Engagement	2.5x	Triggers on a PH when a shift is < 3 hours in length for the value of (3- the shift length)

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Shiftwork Part Time

Automated Pay Conditions

Pay Condition Name	Value	Trigger Condition
M-F Ordinary	Base hourly rate specified by customer	Triggers on a M-F when no other condition is met
Sat	1.25x	Triggers on a Saturday when no other condition is met
Sun	1.5x	Triggers on a Sunday when no other condition is met
Afternoon Shift	1.15x	Triggers on M-F between the hours of 7:00pm and 12:00am. Does not apply during weekly overtime.
Night Shift	1.15x	Triggers on M-F between the hours of 12:00am and 9:00am. Does not apply during weekly overtime.
M-Sat Daily OT - First 3 Hours	1.5x	Triggers after 7.6 hours of worked time on a single day on Mon, Tue, Wed, Thu, Fri, Sat
M-Sat Daily OT - After 3 Hours	2x	Triggers after 10.6 hours of worked time on a single day on Mon, Tue, Wed, Thu, Fri, Sat
Sun Daily OT	2x	Triggers after 7.6 hours of worked time on a single day on a Sun
M-Sat Weekly OT - First 3 Hours	1.5x	Triggers after 38 hours of ordinary time is worked within a 7 day period on Mon, Tue, Wed, Thu, Fri, Sat Does not contribute more than 7.6 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
M-Sat Weekly OT - After 3 Hours	2x	Triggers after 38 hours of ordinary time is worked within a 7 day period after 3 hours of this condition has elapsed on Mon, Tue, Wed, Thu, Fri, Sat Does not contribute more than 7.6 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
Sun Weekly OT	2x	Triggers after 38 hours of ordinary time is worked within a 7 day period on a Sun Does not contribute more than 7.6 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed
Delayed Meal Break	1.5x	Triggers when no meal break is taken in the first 5 hours of a shift on M-Sun will be paid overtime for all time worked until the meal break is taken
Less Than 10 Hour Break - First 3 Hours	1.5x	Triggers when the employee has worked overtime and there is a break of not less than 10 hours between the end of one shift or period of work and the start of another, first 3 hours
Less Than 10 Hour Break - After 3 Hours	2x	Triggers when the employee has worked overtime and there is a break of not less than 10 hours between the end of one shift or period of work and the start of another, first 3 hours
PH	2.5x	Triggers on a public holiday (Public Holiday set via schedule)
PH - Afternoon Shift	2x	Triggers on a PH between the hours of 7:00pm and 12:00am. Does not apply during weekly overtime.
PH - Night Shift	2x	Triggers on a PH between the hours of 12:00am and 9:00am. Does not apply during weekly overtime.
PH Daily OT	2.5x	Triggers after 7.6 hours of worked time on a single day on a PH
PH Weekly OT	2.5x	Triggers after 38 hours of ordinary time is worked within a 7 day period on a PH Does not contribute more than 7.6 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
M-F Minimum Shift Engagement	1x	Triggers on M-F when a shift is < 3 hours in length for the value of (3- the shift length)
Sat Minimum Shift Engagement	1.25x	Triggers on Sat when a shift is < 3 hours in length for the value of (3- the shift length)
Sun Minimum Shift Engagement	1.5x	Triggers on Sun when a shift is < 3 hours in length for the value of (3- the shift length)
PH Minimum Shift Engagement	2.5x	Triggers on a PH when a shift is < 3 hours in length for the value of (3- the shift length)

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Shiftwork Casual

Automated Pay Conditions

Pay Condition Name	Value	Trigger Condition
M-F Ordinary	Base hourly rate specified by customer	Triggers on a M-F when no other condition is met
Sat	1.2x	Triggers on a Saturday when no other condition is met
Sun	1.4x	Triggers on a Sunday when no other condition is met
Afternoon Shift	1.12x	Triggers on M-F between the hours of 7:00pm and 12:00am. Does not apply during weekly overtime.
Night Shift	1.12x	Triggers on M-F between the hours of 12:00am and 9:00am. Does not apply during weekly overtime.
M-Sat Daily OT - First 3 Hours	1.5x	Triggers after 10 hours of worked time on a single day on Mon, Tue, Wed, Thu, Fri, Sat
M-Sat Daily OT - After 3 Hours	2x	Triggers after 13 hours of worked time on a single day on Mon, Tue, Wed, Thu, Fri, Sat
Sun Daily OT	2x	Triggers after 10 hours of worked time on a single day on a Sun
M-Sat Weekly OT - First 3 Hours	1.5x	Triggers after 38 hours of ordinary time is worked within a 7 day period on Mon, Tue, Wed, Thu, Fri, Sat Does not contribute more than 10 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
M-Sat Weekly OT - After 3 Hours	2x	Triggers after 38 hours of ordinary time is worked within a 7 day period after 3 hours of this condition has elapsed on Mon, Tue, Wed, Thu, Fri, Sat Does not contribute more than 10 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
Sun Weekly OT	2x	Triggers after 38 hours of ordinary time is worked within a 7 day period on a Sun Does not contribute more than 10 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed
Delayed Meal Break	1.4x	Triggers when no meal break is taken in the first 5 hours of a shift on M-Sun will be paid overtime for all time worked until the meal break is taken
PH	2.2x	Triggers on a public holiday (Public Holiday set via schedule)
PH - Afternoon Shift	1.8x	Triggers on a PH between the hours of 7:00pm and 12:00am. Does not apply during weekly overtime.
PH - Night Shift	1.8x	Triggers on a PH between the hours of 12:00am and 9:00am. Does not apply during weekly overtime.
PH Daily OT	2.2x	Triggers after 10 hours of worked time on a single day on a PH
PH Weekly OT	2.2x	Triggers after 38 hours of ordinary time is worked within a 7 day period on a PH Does not contribute more than 10 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
M-F Minimum Shift Engagement	1x	Triggers on M-F when a shift is < 3 hours in length for the value of (3- the shift length)
Sat Minimum Shift Engagement	1.2x	Triggers on Sat when a shift is < 3 hours in length for the value of (3- the shift length)
Sun Minimum Shift Engagement	1.4x	Triggers on Sun when a shift is < 3 hours in length for the value of (3- the shift length)
PH Minimum Shift Engagement	2.2x	Triggers on a PH when a shift is < 3 hours in length for the value of (3- the shift length)

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Permanent Night Shift Full Time

Automated Pay Conditions

Pay Condition Name	Value	Trigger Condition
M-F Ordinary	Base hourly rate specified by customer	Triggers on a M-F when no other condition is met
Sat	1.25x	Triggers on a Saturday when no other condition is met
Sun	1.5x	Triggers on a Sunday when no other condition is met
Night Shift	1.3x	Triggers on M-F between the hours of 12:00am and 9:00am. Does not apply during weekly overtime.
M-Sat Daily OT - First 3 Hours	1.5x	Triggers after 7.6 hours of worked time on a single day on Mon, Tue, Wed, Thu, Fri, Sat
M-Sat Daily OT - After 3 Hours	2x	Triggers after 10.6 hours of worked time on a single day on Mon, Tue, Wed, Thu, Fri, Sat
Sun Daily OT	2x	Triggers after 7.6 hours of worked time on a single day on a Sun
M-Sat Weekly OT - First 3 Hours	1.5x	Triggers after 38 hours of ordinary time is worked within a 7 day period on Mon, Tue, Wed, Thu, Fri, Sat Does not contribute more than 7.6 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
M-Sat Weekly OT - After 3 Hours	2x	Triggers after 38 hours of ordinary time is worked within a 7 day period after 3 hours of this condition has elapsed on Mon, Tue, Wed, Thu, Fri, Sat Does not contribute more than 7.6 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
Sun Weekly OT	2x	Triggers after 38 hours of ordinary time is worked within a 7 day period on a Sun Does not contribute more than 7.6 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed
Delayed Meal Break	1.5x	Triggers when no meal break is taken in the first 5 hours of a shift on M-Sun will be paid overtime for all time worked until the meal break is taken
Less Than 10 Hour Break - First 3 Hours	1.5x	Triggers when the employee has worked overtime and there is a break of not less than 10 hours between the end of one shift or period of work and the start of another, first 3 hours
Less Than 10 Hour Break - After 3 Hours	2x	Triggers when the employee has worked overtime and there is a break of not less than 10 hours between the end of one shift or period of work and the start of another, first 3 hours
PH	2.5x	Triggers on a public holiday (Public Holiday set via schedule)
PH - Afternoon Shift	2x	Triggers on a PH between the hours of 7:00pm and 12:00am. Does not apply during weekly overtime.
PH - Night Shift	2x	Triggers on a PH between the hours of 12:00am and 9:00am. Does not apply during weekly overtime.
PH Daily OT	2.5x	Triggers after 7.6 hours of worked time on a single day on a PH
PH Weekly OT	2.5x	Triggers after 38 hours of ordinary time is worked within a 7 day period on a PH Does not contribute more than 7.6 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
Sat Minimum Shift Engagement	1.25x	Triggers on Sat when a shift is < 3 hours in length for the value of (3- the shift length)
Sun Minimum Shift Engagement	1.5x	Triggers on Sun when a shift is < 3 hours in length for the value of (3- the shift length)
PH Minimum Shift Engagement	2.5x	Triggers on a PH when a shift is < 3 hours in length for the value of (3- the shift length)

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Permanent Night Shift Part Time

Automated Pay Conditions

Pay Condition Name	Value	Trigger Condition
M-F Ordinary	Base hourly rate specified by customer	Triggers on a M-F when no other condition is met
Sat	1.25x	Triggers on a Saturday when no other condition is met
Sun	1.5x	Triggers on a Sunday when no other condition is met
Night Shift	1.3x	Triggers on M-F between the hours of 12:00am and 9:00am. Does not apply during weekly overtime.
M-Sat Daily OT - First 3 Hours	1.5x	Triggers after 7.6 hours of worked time on a single day on Mon, Tue, Wed, Thu, Fri, Sat
M-Sat Daily OT - After 3 Hours	2x	Triggers after 10.6 hours of worked time on a single day on Mon, Tue, Wed, Thu, Fri, Sat
Sun Daily OT	2x	Triggers after 7.6 hours of worked time on a single day on a Sun
M-Sat Weekly OT - First 3 Hours	1.5x	Triggers after 38 hours of ordinary time is worked within a 7 day period on Mon, Tue, Wed, Thu, Fri, Sat Does not contribute more than 7.6 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
M-Sat Weekly OT - After 3 Hours	2x	Triggers after 38 hours of ordinary time is worked within a 7 day period after 3 hours of this condition has elapsed on Mon, Tue, Wed, Thu, Fri, Sat Does not contribute more than 7.6 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
Sun Weekly OT	2x	Triggers after 38 hours of ordinary time is worked within a 7 day period on a Sun Does not contribute more than 7.6 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed
Delayed Meal Break	1.5x	Triggers when no meal break is taken in the first 5 hours of a shift on M-Sun will be paid overtime for all time worked until the meal break is taken
Less Than 10 Hour Break - First 3 Hours	1.5x	Triggers when the employee has worked overtime and there is a break of not less than 10 hours between the end of one shift or period of work and the start of another, first 3 hours
Less Than 10 Hour Break - After 3 Hours	2x	Triggers when the employee has worked overtime and there is a break of not less than 10 hours between the end of one shift or period of work and the start of another, first 3 hours
PH	2.5x	Triggers on a public holiday (Public Holiday set via schedule)
PH - Afternoon Shift	2x	Triggers on a PH between the hours of 7:00pm and 12:00am. Does not apply during weekly overtime.
PH - Night Shift	2x	Triggers on a PH between the hours of 12:00am and 9:00am. Does not apply during weekly overtime.
PH Daily OT	2.5x	Triggers after 7.6 hours of worked time on a single day on a PH
PH Weekly OT	2.5x	Triggers after 38 hours of ordinary time is worked within a 7 day period on a PH Does not contribute more than 7.6 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
M-F Minimum Shift Engagement	1x	Triggers on M-F when a shift is < 3 hours in length for the value of (3- the shift length)
Sat Minimum Shift Engagement	1.25x	Triggers on Sat when a shift is < 3 hours in length for the value of (3- the shift length)
Sun Minimum Shift Engagement	1.5x	Triggers on Sun when a shift is < 3 hours in length for the value of (3- the shift length)
PH Minimum Shift Engagement	2.5x	Triggers on a PH when a shift is < 3 hours in length for the value of (3- the shift length)

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Permanent Night Shift Casual

Automated Pay Conditions

Pay Condition Name	Value	Trigger Condition
M-F Ordinary	Base hourly rate specified by customer	Triggers on a M-F when no other condition is met
Sat	1.2x	Triggers on a Saturday when no other condition is met
Sun	1.4x	Triggers on a Sunday when no other condition is met
Night Shift	1.24x	Triggers on M-F between the hours of 12:00am and 9:00am. Does not apply during weekly overtime.
M-Sat Daily OT - First 3 Hours	1.5x	Triggers after 10 hours of worked time on a single day on Mon, Tue, Wed, Thu, Fri, Sat
M-Sat Daily OT - After 3 Hours	2x	Triggers after 13 hours of worked time on a single day on Mon, Tue, Wed, Thu, Fri, Sat
Sun Daily OT	2x	Triggers after 10 hours of worked time on a single day on a Sun
M-Sat Weekly OT - First 3 Hours	1.5x	Triggers after 38 hours of ordinary time is worked within a 7 day period on Mon, Tue, Wed, Thu, Fri, Sat Does not contribute more than 10 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
M-Sat Weekly OT - After 3 Hours	2x	Triggers after 38 hours of ordinary time is worked within a 7 day period after 3 hours of this condition has elapsed on Mon, Tue, Wed, Thu, Fri, Sat Does not contribute more than 10 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
Sun Weekly OT	2x	Triggers after 38 hours of ordinary time is worked within a 7 day period on a Sun Does not contribute more than 10 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed
Delayed Meal Break	1.4x	Triggers when no meal break is taken in the first 5 hours of a shift on M-Sun will be paid overtime for all time worked until the meal break is taken
PH	2.2x	Triggers on a public holiday (Public Holiday set via schedule)
PH - Afternoon Shift	1.8x	Triggers on a PH between the hours of 7:00pm and 12:00am. Does not apply during weekly overtime.
PH - Night Shift	1.8x	Triggers on a PH between the hours of 12:00am and 9:00am. Does not apply during weekly overtime.
PH Daily OT	2.2x	Triggers after 10 hours of worked time on a single day on a PH
PH Weekly OT	2.2x	Triggers after 38 hours of ordinary time is worked within a 7 day period on a PH Does not contribute more than 10 hours per day to the ordinary hours count Start of Week is defined by Location Week Start OR Agreed Hours Work Period Threshold can be modified by agreed hours total amount
M-F Minimum Shift Engagement	1x	Triggers on M-F when a shift is < 3 hours in length for the value of (3- the shift length)
Sat Minimum Shift Engagement	1.2	Triggers on Sat when a shift is < 3 hours in length for the value of (3- the shift length)
Sun Minimum Shift Engagement	1.4x	Triggers on Sun when a shift is < 3 hours in length for the value of (3- the shift length)
PH Minimum Shift Engagement	2.2x	Triggers on a PH when a shift is < 3 hours in length for the value of (3- the shift length)

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Allowances - Not Automated

First Aid Allowance
Meal Allowance
Stand-By Allowance
Travelling Time Allowance - Sleep Berth Not Provided
Travelling Time Allowance - Sleep Berth Provided
Vehicle Allowance
Higher Duties

To add the allowances into the export please follow the below instructions:

Approve the timesheet, then unapprove the pay item.

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Add in the shift loading and number of units/hours.

Approve the pay.

CCCA Interpretation

Dayworker

Shiftwork

Permanent Night Shift

Important things to note before using this Award

Dayworker Full Time

Dayworker Part Time

Dayworker Casual

Shiftwork Full Time

Shiftwork Part Time

Shiftwork Casual

Permanent Night Shift Full Time

Permanent Night Shift Part Time

Permanent Night Shift Casual

Allowances - Not Automated

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