Deputy Messaging is designed for real-time, work-related communication between managers and team members. You can use Messaging to send direct messages, create group chats and polls, and recognize team member achievements.

Use this guide to get started with Deputy Messaging.

In this guide:

• Get started with Messaging
• Set up and manage Messaging
• Send and manage messages
• Use team engagement features
• Fix Messaging issues
• Related topics
   

Get started with Messaging

Read these articles to learn what Deputy Messaging is, how it works, and the additional features available with the Messaging+ add-on.

• Introduction to Deputy Messaging
• Compare Messaging and Messaging+ features
• Subscribe to Messaging+

Set up and manage Messaging

Read these articles to set up Messaging for your organization, including turning Messaging on, managing permissions, and controlling how your team uses Messaging.

• Turn on Messaging and configure Messaging permissions
• Understand Messaging permissions and controls
• Manage Messaging notifications and shift status

Send and manage messages

Read these articles to learn how to use Messaging in the Deputy web app and mobile app.

• Use Messaging in the web app
• Use Messaging in the mobile app

Use team engagement features

Read these articles to learn how Messaging and Messaging+ can be used to collect feedback, recognize team members, and support day-to-day communication.

• Recognize team members with Kudos
• Create a group poll in Messaging

Fix Messaging issues

Read this article for answers to common questions and issues with Messaging, including access, permissions, message history, group chats, file attachments, and using Messaging safely for work-related communication.

• Messaging FAQs

Related topics

• Communicate with you team 
• Use Newsfeed
• Manage your team