Issue Description:

When attempting to send timesheets to ADP, receive error message: Export Failed. Employee XXX - Employee does not have a valid employment term setup in Deputy.


Replication Steps:

  1. Log into Deputy via web browser

  2. Timesheets tab > Export Timesheets

  3. Select location > Select employees > Export Selected Items

  4. Select an ADP option from the dropdown > Export

  5. Receive error message


Cause:

  • Employee has blank pay rates


Solution:

  1. On the People tab, click on the impacted employee.

    Select the 'People' tab on the top menu, then click on the employee name
  2. Select Employment from the left-hand menu, then click on Edit.

    On the left-hand menu, select 'Employment'. Then in the upper right-hand corner, click 'Edit'.
  3. In the Pay Details section, populate all pay rate fields. Click Save in the upper right-hand corner.

    Select the 'Pay details' tab. Populate all 'Pay rate' fields. In the upper right-hand corner, select 'Save'.
  4. Unapprove the timesheets, re-approve the timesheets, and refresh your page (Reference Approve/Unapprove Time and/or Pay if needed)

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