Issue Description:

When trying to export timesheets to MYOB, receive error message: Export Failed. Employee XXX - Leave wage 'XXX' is not setup for the employee 'XXX' in MYOB


Replication Steps:

  1. Log into Deputy via web browser

  2. Timesheets tab > Export Timesheets

  3. Select location > Select employees > Export Selected Items

  4. Select MYOB option > Export

  5. Receive error message


Cause:

  • The Deputy Payroll ID does not match the MYOB Card ID

  • The Deputy Export Code, Deputy Pay Rate/Leave Rule Name, or MYOB Wage Category doesn't match


Solution:

Solution 1: The Deputy Payroll ID does not match the MYOB Card ID

Solution 2: The Deputy Export Code, Deputy Pay Rate/Leave Rule Name, or MYOB Wage Category doesn't match

Update all fields to be the same. To update the Deputy fields, you can use Edit Timesheet Export Codes.

Example 1:

  • Deputy Pay Rate/Leave Rule Name = Sick (Personal/Carer's) Leave

  • Deputy Export Code = Sick (Personal/Carer's) Leave

  • MYOB Wage Category = Sick (Personal/Carer's) Leave

Example 2:

  • MYOB:

MYOB 'Wage Category shows 'Annual Leave (Vacation)'
  • Deputy:

Deputy 'Pay Rate' and 'Export Code' show 'Annual Leave (Vacation)'
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