Issue Description:

When attempting to send timesheets to ADP, receive error message: Export Failed. ADP Connectivity Error: You cannot successfully add a pay data batch unless the payroll cycle status = 'Entering Payroll Information' or 'Correcting Input', eventContext/payrollGroupCode

Export Failed. ADP Connectivity Error: You cannot successfully add a pay data batch unless the payroll cycle status = 'Entering Payroll Information' or 'Correcting Input', eventContext/payrollGroupCode

Replication Steps:

  1. Log into Deputy via web browser

  2. Timesheets tab > Export Timesheets

  3. Select location > Select employees > Export Selected Items

  4. Select an ADP option from the dropdown > Export

  5. Receive error message


Cause:

  • The payroll cycle has not been started in your ADP system


Solution:

  • Log into your ADP system and create a new payroll cycle

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