A non-worked type area supports managers to schedule employees to a shift where the time will not be calculated to the total time worked, or triggering overtime rates and stress limitations. This is a common requirement in many industries such as in healthcare where it's common to schedule on-call shifts.

Before we begin, ensure you are logged into Deputy as a System Administrator.

In this guide we will cover:


What is a Non-Worked Type Area?

As its name suggests, any shifts that occur in these areas will NOT be treated as a normal working area. This means:

  • The shift time worked in this area will not be calculated into the total ordinary time of any scheduled period or shown in reports such as Scheduled vs. Timesheet vs. Sales.

  • Scheduling a shift in this area will not contribute to overtime rates or trigger stress profiles.

  • The default shift cost will be $0 for shifts that occur in a non-worked type area.


How to Setup Non-Worked Type Area

Simply add a new or edit an existing Area in your selected Location.

Type the name of the new on-call shifts area and click Add. Once it is created then click on Edit.

Here you configure a colour to represent the Area in the Schedule, add training requirements or preferred employees if needed.

Click on Advanced area settings.

Toggle the switch to Yes for the question "Don't count towards worked time".

Click Save.


Timesheet Access for Non-worked Type Areas

Depending on whether or not your organisation pays team members for on-call shifts you may need to adjust further settings accordingly:

Team members are NOT paid for On-Call Shifts

If you do not pay your team members for on-call shifts you can configure the settings to block team members from submitting timesheets for this non-worked Area.

From the drop-down menu under the System Administrator's name select Business Settings.

On the Timesheets tab ensure "Allow employees to submit timesheets in a non-worked area“ is turned OFF and click Apply Changes.

Team members are paid for On-Call Shifts

If you pay your team members for on-call shifts you need to ensure configure the settings to block team members from submitting timesheets for this non-worked Area.

From the drop-down menu under the System Administrator's name select Business Settings.

On the Timesheets tab ensure "Allow employees to submit timesheets in a non-worked area“ is turned ON and click Apply Changes.

Your team members that work an on call shift are now able to submit timesheets for this area, however please note the manager will need to manually amend and approve the timesheet to ensure the correct pay details are applied.

After you've approved the timesheet you will need to unapprove pay.

Now you can amend any pay detail you need to ensure the team member has been paid correctly for the on call shift and click Approve.


If you have team members working a sleepover shift you may also be interested in Setting up Sleepover Shifts as Non-worked Type Area.

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