This article answers some of the frequently asked questions about the Android Time Clock.

What devices will the Android Time Clock work on?

The Android Time Clock can be installed on android phones or tablets running Android 5.1 or higher and have a minimum screen size of 4 inches.

Where can I download it?

The Android Time Clock can be downloaded from the Google Play Store. Click the image below to view the app page.

How do I set up the Android Time Clock?

Please read Setting Up the Android Time Clock for more information.

What can I do with the Time Clock?

Team members at that work location can log in to:

  • check shift details

  • start/end shifts and breaks on the Time Clock.

System Administrators and Location Managers for that location can configure the Time Clock to require team members to take a photo when they clock on and off.

Does the Android Time Clock support offline mode?

The Time Clock does not support offline mode, so a constant internet connection is required to use the Time Clock.

Can I use the Android Time Clock in Portrait view? How about Landscape?

The Deputy Time Clock works with the device mounted in both Landscape and Portrait view.

The Time Clock does not support split-screen.

Can the Android Time Clock use Facial Recognition to check the correct team member is clocking on and off?

Yes, if you have configured your location to require team members to take a photo when they clock on and off then Deputy can check this photo against the photo in their employee profile.

The clock on/off photos taken by the Time Clock will be visible when you review the relevant timesheet. A warning icon will appear against the timesheet if the photos are deemed to not be a match.

Furthermore, if you set up the Facial recognition notification, Deputy will notify the manager if the team member has clocked on or off for a shift there are differences between the employee's profile photo and the photo taken by the Time Clock.

Does the Android Time Clock support Break Planning?

Yes, the Android Time Clock uses the rules around Break Planning to ensure employees are taking the correct breaks as scheduled.

For more information about Break Planning, check out this help guide.

I'm having problems with the Android Time Clock, what can I do to troubleshoot the issue?

  • Are you on the latest version of the Android Time Clock from the app store? Check app version and update if necessary.

  • Do you have a stable internet connection?

  • Have you tried turning the device on and off?

  • Have you tried to reset the Time Clock?

  • If you are still having issues, please take a screenshot of the issue if possible and contact our 24/7 support.

Did this answer your question?