This guide will teach you the basic functions that you have under the 'Manager' access level in Deputy.
Welcome to Deputy! In this article, we’ll show you a general overview of Deputy, going through each of the features that you will encounter while using Deputy. This will serve as a general guide, and each heading will come with a link that you can follow for a more detailed explanation for each feature.
To begin, enter your details in the provided boxes, then click the ‘Try Deputy for Free’ button on the Deputy.com homepage, as seen above. Enter your name and email address in the boxes as shown to begin the free trial.
Alternatively, you can use your Facebook or Google+ details to create a new Deputy account.
You will receive the following email. This welcome email contains a temporary password and a Deputy Kiosk PIN, both of which can be changed later on.
Now that we’ve logged in, the onboarding wizard will pop up.
Here you can follow the prompts to set your business up, or you can select 'Skip and use demo account' if you want to have a play around with the system.
How to create your first location
Locations are the ways to sort and identify your businesses by their geographical location. Locations are necessary for team members that are starting their shift via the smartphone application.
To change your business location, click on ‘Locations’ in the top navigation bar.
If you have already set up a business via the sign-up process, you can click ‘Edit Settings’ to change the location. If not, click the ‘Add Location’ button.
From there, you will be asked to give a name to the location, as well as the address and the location starting day. This will help in terms of location settings and clocking in via the Deputy smartphone app.
Once you have entered in this data, you will need to enter in the different areas of the location in which team members can work. In the example, The Spire has the 'Hatchery', 'Support' and 'Repairs' Areas, all of which was, or can be, created during the setup process. Even though they are the same rules, you will still need to input each one manually.
Now we can add our team members into the system. It’s possible that one team member can work at multiple locations, so if they are already into the system, there is no need to enter their names here if they’ve been added in an earlier step. This also helps prevent duplicate team member entries in the system.
In this next page, you can manually enter your team member’s names. Optionally, you can enter their mobile number and email address, this is for Deputy email invite purposes. If you need more spaces to add extra team members, simply click the ‘Add More’ button.
After that, the system will load the new data into Deputy and you’ll be redirected to the Locations tab with the new location in place.
Helpful tips for location and area creation
Entering the business location as accurately as possible will ensure that not only will the locations page be easy to navigate, but will make sure that you are able to use mobile clock-ins.
List every area that a team member can work in to allow for full coverage of all your businesses
How to add people efficiently
If you have implemented a payroll system such as Xero, Quickbooks, Netsuite, Gusto, MYOB, ADP or WageEasy, you can import your payroll file into Deputy to add people.
Adding team members via Excel Spreadsheet
If you have your team members in a simple Microsoft Excel file, you can also add team members via Excel spreadsheet. For a downloadable template, click here. Please remember to remove the sample team members, and to save/download the file as a CSV file.
To get the most accurate information, fill in the spreadsheet with the fields above as shown in the screenshot (First name, last name, time card no., email address, mobile no., date of birth, employment date, hourly rates for weekdays, Saturdays, Sundays and public holidays). Ensure that the file is saved as a CSV file
Now head over to the People page via the Navigation bar and click ‘Add People’, and when the drop-down menu appears, click ‘Add/Import Multiple People’
Now select which location that these imported people will work in, click the ‘Import or Upload a file’ drop down box, and scroll down to ‘Excel’.
A box will appear, which shows a list of steps to follow if you have not created the spreadsheet yet. This box also has a clickable link that allows you to download a spreadsheet template that you can fill in.
If you’ve already completed the spreadsheet, simply ignore the instructions. Click ‘Browse’ and locate the CSV file on your computer. When it says, ‘[filename].csv is ready to upload, click ‘Upload File’.
Now that the fields are auto-filled, double check that all details are correct, in the rare event of errors. If everything is correct, click Add People and they will be added to Deputy.
Sending Deputy invites to team members
You can send invites a number of ways, including bulk invites via the People list. To send an invite to a single team member, go to the ‘People’ page,
When importing team members via the ‘Add People’ option, if you include team members' email in the team member details, you can select the option to send an invitation email to be sent to everyone on the list.
You can also send bulk invites or send select people invites via the People tab. Either select the individuals that you want to send the invites to or select the checkbox at the top next to ‘Name & Access’, click the ‘Bulk Actions’ drop down box and select ‘Send Invitation’.
Accepting the invitation
Team members will receive an email from Deputy to make an account in the system. This will include a temporary Deputy Kiosk PIN and a link to create an account with Deputy.
Email: Activate your account and Deputy Kiosk PIN
When they click the link, they’ll be invited to create an account with Deputy. They simply need to enter their details and create a password. Optionally, they can include their mobile number as well. This will allow them to receive shift notifications via SMS (if the system administrator enables SMS notifications when publishing shifts).
The Navigation bar is the simple-to-use way to get to where you want to go in Deputy.
The Navigation bar has eight different options, a ‘Help’ drop menu, a notifications icon and your name, which allows easy access to your profile. We’ll run through what you can do in each listed page.
In the Me tab, you will find the current week divided into days. These will inform team members of any shifts that you are scheduled on throughout the week, as well as any upcoming scheduled shifts in the future. From this screen, you can also start and end your current shift and start and end your break, as well as a Request Time Off button.
A summary of your total weekly hours can be found underneath the weekly view.
The Dashboard gives you an overview of items that need to be actioned. 'Needs Attention' is based off weekly items, 'Needs Approval' are items that need to be actioned, while 'What's Happening?' is generally an overview of the current day, including late team members, team members on leave and team members who have a birthday on that day. For more information about the Dashboard, check out our help article.
News Feed is a social media-like function that allows you to post messages to your organisation. This is an effective form of large scale communication with your staff.
From here, you can choose to send posts to all locations, specific locations or even specific team members. News Feed posts can contain images files or PDFs. If it’s an urgent message, you can set it up so that the team members can confirm that they have read the message.
From the Tasks page, you can allocate tasks to yourself and other staff. These can be completed by ticking the box next to the task name in Your Tasks. Tasks allow you to organise your staff within an area.
These are useful when assigning work to individual team members, and can be tracked simply by clicking the checkbox upon completion.
These can be given a due date or can be a general task that can be completed at any time.
While Recurring Tasks aren't an official feature of Deputy, we offer a workaround method.
Before you can set tasks to recur in Deputy, you'll first need to create them. To do this, you'll need to go to a specific domain by adding this to your URL: /exec/hr/task/task_config. If your URL reads as charliescafe.au.deputy.com, the full URL will be charliescafe.au.deputy.com/exec/hr/task/task_config.
On this screen, please first select the location for the tasks in the top left corner. Once you have done this, please select a department (rostering area) from the list on the left, so that it appears highlighted in blue.
Next, in the center column please click "Add or Import Task Group", which will display a dropdown with those options. If you have not yet created recurring tasks, please click "Add Local Task Group". If you have, you may click "Import Task Group" which will allow you to use any of your preexisting task groups. For the purpose of this guide we'll assume you're creating a new task group.
After creating a new task group, you'll need to populate it with tasks for the department. There are a few options when creating a task,with each unique type affecting how the task can be actioned by team members. Tasks with a type of ‘information’ only show up as text with no interaction available, tasks marked as ‘checkbox ’ need to be ticked off when they are completed and ‘recurring ’ tasks are tasks that should be completed multiple times per shift.
To create a new task, click "Add or Import a Task" and select "Add a Task". When creating the task, you will be asked to assign it a name, description, whether it is currently active or inactive, it's schedule (when it occurs), and whether the task should repeat until it is completed. You will also be asked to assign a reporting type as explained above.
When setting the schedule, you can set a day or days on which it should occur, as well as a specific time. Should none of the preset entries match your needs, you may create a new schedule by clicking "Create New Schedule" at the bottom of the list of schedules. After you are done please click "Save" to save the task. The task will now continue to recur according to the schedule you set.
After you have set your tasks in the task configuration page as above, they will begin to recur following the schedules you set for them. Once they have been set up, you'll be able to check their completion by using this in your URL: /exec/hr/task/task_manager
These are some of the combinations that you can use for your tasks
Repeat until complete (checkbox) Yes = Can check/uncheck Repeat until complete (checkbox) No = Once checked, can't uncheck Repeat until complete (recurring) Yes = Keep adding to count Repeat until complete (recurring) No = Keep adding to count
The Locations page gives you a quick overview of the different locations in which the business operates in. You can view these locations in list view, or on a map.
From this page, you can also view which locations currently have team members working, or if any location has any no-shows or late arrivals.
The Swimlane view provides snapshots of different locations.
If you require certain areas to have specifically trained team members, you can attach training modules to different areas, for example, you can schedule team members to the kitchen provided they’ve completed their cook training.
To do this, click ‘Edit Settings’ next to the location you want to edit. Now, go to the ‘Areas’ tab, and then ‘Edit’ on the area you want to add training. Then type in the name of the training modules in the ‘Training’ box.
The People page gives you a complete list of every team member, as well as their Access Level. From here you can view each person’s profile and details. You can also use this page to view and approve leave requests, change access levels and adjust stress profiles.
There are a few ways to adding team members to your Deputy network. You can find a guide to Adding People Efficiently above. To add individual people, click the ‘Add People’ button. A drop down menu will appear, where the option to ‘Add a single person’ will appear.
When you click this button, a section will appear on the right side. Fill in as many details for this team member as possible, and click ‘Save’ at the bottom when you are finished.
Filters allow you to display team members based on a specific set of criteria. This is helpful if you want to bulk update a specific group of team members, for example, setting the pay rate of the team members at a specific store.
Deputy adds criteria to team members to ensure that they are the best fit for the shift. If your workplace needs specific training to work in different areas, simply edit the team member (next to their name, click ‘Options’ and then ‘Edit’. Scroll to training and type the training module that a team member has to complete before they work in that area.
Some team members may have contractual agreements that allow them to work specific hours. ‘Stress Profile’ allows you to ensure that the people you are scheduling into a shift do not exceed the agreed hours. To change these, you simply have to edit the team member, scroll down to ‘Stress Profile’ and click the appropriate stress profile.
Access Levels control the what some team members can and can’t do. There are four different Access Levels; Employee, Supervisor, Location Manager and System Administrator. Here’s a quick overview of what each Access Level can do.
To change the Access Levels for a specific team member, click on Options next to the team member's name. In the drop-down menu that appears, click Edit. In the Job Information section, click the box next to Access Level and the four different Access Levels will appear. Select the appropriate access level. Make sure you click Save at the bottom when you are done.
Approving Leave Requests
Click the Leave Request in the notification section
The following will appear. You can Approve or Deny the request here, as well as add a comment for clarification
The Scheduling tab will take you to Deputy’s Scheduling features.
The top will display the location selected. From here you can change the location that is being viewed, change the schedule to a Daily, Weekly or Monthly view. To the right, you are given the options to Copy Shifts, display Stats, Schedule options (Delete All Shifts, Enter Sales Budget etc), and a button to publish the shifts, which will result in an SMS, email and push notification to be sent to the specified team member if you wish to do so.
How to schedule your team
One of the things we’re proud of at Deputy is the innovative ideas we bring to workplace scheduling. We’ve made it easy to not just schedule your team member but to ensure that you’ve got the best possible team on the floor, while still keeping an eye out on the business side of things.
There are two main views when it comes to scheduling. Weekly: View by Areas and Weekly: View by Team Member. View by Areas is useful if you need to ensure that every area in a location is filled and being attended to. View by Team Member is an easier way to see the week as a whole and to see whether shifts are being distributed evenly, or by the correct stress profile. To change the between the views, click the ‘Weekly’ drop down box and select the one best for you. There are also Daily and Monthly views available.
There are a number of ways to fill in a shift.
Drag and drop:
This can only be done while in the ‘View by Areas’ option. Simply grab the team member from the left-side of the screen and drag their name into the area in which you wish for them to work. They’ll instantly be placed into the shift. To change the details of the shift, simply click their name on the Schedule sheet and a box will pop up. From here, you can change the team member working the shift, start and finish times, the length of the break and the area in which they’re working. You can also add notes to the shift.
Click and add:
When using the ‘View by Team Members’ option, you can simply click the + icon in the desired date, in the team member's corresponding row. This will bring up a similar pop-up box to the drag-and-drop option, where you can change the details of the shift.
Deputy Auto Fill Schedule
We've added a new feature which will allow you to fill in an entire schedule of empty shifts without having to do fill each empty shift manually.
To do this, simply create a weekly template of empty shifts. Now click 'Options' in the top right-hand corner, then click 'Auto Fill Empty Shifts'. You will then be asked to select a number of preferences, which will affect the auto-fill process.
Click here to see our Auto Fill help article.
If you have any set schedules, you can save them as a Schedule Template. You can read our help guide for Schedule Templates here.
You can watch a video on Scheduling in Deputy here
Publishing shifts is simple. A yellow button will appear in the top right of the Scheduling page that will tell you how many shifts on your sheet are unpublished. When you click this button, there a pop-up box will appear where you will go through three steps before publishing your shift. Yellow shifts are unpublished, while green shifts have been published.
Publish Updates Only - This option is for managers who are amending already completed schedule sheets. This means that if some shifts have already been published, it will only alert people about schedule amendments.
Publish All - This will push notifications to all team member regardless of if one of their shifts have been changed/edited.
This option allows you to send notifications about shift changes to specific areas. For example, if a special function is planned at a restaurant and you have updated specific areas such as floor staff and kitchen staff, you can select these areas that will be notified about the schedule updates.
This option allows you to select how team members will be notified about the shift. We have three separate options.
Notify (Email/SMS) and ask for confirmation - This will send out an email and SMS, provided they have a mobile number entered in their team member profile. Confirmation requires the team member to accept or decline the shifts by clicking a link sent to their email or replying to the Deputy SMS with y[shift ID] or n[shift ID].
SMS, Email, and Smartphone Push Notification - The team member will receive a notification via Email, SMS and a push notification via the Deputy smartphone app.
Email and Smartphone Push Notification - Much like the above, but no SMS, just a shift notification via email and smartphone application.
No notification, just mark as published - Will not notify team members, but will turn the shifts green (confirmed) when checking Deputy via the web browser and smartphone application.
Now click Publish and all shifts should change to green, confirming that they have been published.
Trained Team Member
Deputy uses a variety of ways to ensure that the best person is being scheduled to a shift. One of these is training. These are criteria that team members need to fit before they can work in certain areas. If you attempt to schedule a team member that does not have the required training, you will receive a warning, asking if you want to proceed.
To learn more about Training Requirements, click here for the help article.
Navigating the Scheduling tab
The Scheduling page features a number of options at the top to allow you to view different aspects of the Scheduling page.
The top of the page contains the bulk of the scheduling features. From the top bar, you can schedule view. With the blue location icon, you can change which location you are viewing. The button containing dates shows the date range that you are viewing. To the right of that, you can change between a Daily, Weekly and Monthly view.
On the right side, you have options to copy shifts to different dates, a button to view cost statistics, shift options and the shift publishing button.
The figures at the top will show a range of different financial statistics. These include a monthly and weekly summary, showing total shifts, wages vs. sales, and expected sales among other stats.
The left side will display a list of your team members, as well as some information about them, including the number of hours they are working and their cost (if they are paid via rate and not salary).
The bottom includes a quick button to ‘Add New Team Member’, information about published and unpublished shifts, and the ‘Help Bubble’, where you can access the Deputy Live Chat.
When your staff start/end shifts, Deputy will automatically generate timesheets. Once generated they must be approved, either manually or automatically, for your staff to be paid.
To approve a timesheet, please click one of your team members on the list to the left. The page will then display a list of unapproved timesheets for each of the team member's shifts. You can edit the beginning, end and break, as well as make a journal entry for the shift. You may also import the details directly from the roster, overriding the shift, by clicking "Import Rostered Details". After you are finished with the timesheet, please click "Approve", below the fields. Please be aware that your team members may also edit their timesheets, pending your approval.
From the Timesheet drop-down menu in the Navigation bar, you will also see the option to "Export Timesheets".
The following screen will show a number of details, including a pay summary and team member breakdown. To export these timesheets, select the team member's timesheets you want to export from the list on the left side, then click the blue ‘Export Selected Items’ button under the Item Summary. From here, you are given a large number of payroll applications to export your timesheet to. Simply select the appropriate payroll application and click ‘Export’.
Deputy exports timesheets in the following formats:
ADP (US) - Over The Air
ADP PayLine (AU) - File Download
ADP Run (US) - File Download
ADP Workforce Now (US) - File Download
BambooHR Payroll Export (BETA)
CSV/Excel: All Fields
CSV/Excel: Daily Totals and Overtime
Deputy Adhoc Programmable Export Format
FlareHR CSV Export
FlexiTime Export (NZ)
iPayroll (NZ)/CloudPayroll (AU) Timesheet
KeyPay Payroll (Direct Export)
MicrOpay Meridian (Enterprise Only)
MYOB AccountRight (Cloud Export)
MYOB EXO Payroll
MYOB Payroll (Desktop)
MyPaye Wages Export (UK)
Paylocity Web Pay
QuickBooks Desktop IIF File
QuickBooks Online (Direct Export)
Sage 200 Payroll (UK)
Sage 50 Payroll (UK)
Sequoia Payroll - CSV Export
Smart Payroll Export (NZ)
Timesheet CSV with History Audit
WageEasy (TimeCards 2.3) Payroll
Wennsoft Project Billing
Xero Contractor Invoice (Accounts Payable per Employee)
Xero Time Billing
Please note: BambooHR is currently available for existing customers only.
From the Reports page, you can track many important details regarding your staff's performance, including their availability, rostered hours, journal history and personal details. Note that at the top of each report is a Printer icon, in case you would prefer to have physical copies for your records.
The Report Builder is a powerful tool, allowing you to create and generate reports using any piece of data available in Deputy. https://www.deputy.com/help/custom-report-builder/For a more extensive look into the Report Builder, check out our help guide.
Team Member Details
The Team Member Details report shows basic information about each team member, including work locations, birthdays, age, tenure, contact details and activity.
Journals are entered when approving team member timesheets. This can give you an overview on some of your more outstanding team members in case of some well-deserved recognition. It can also be used to see some areas of improvement.
Schedule vs. Timesheets vs. Sales
This report gives you a relatively comprehensive financial guide on team member's costs in comparison to sales. You can view these by Location, Date Range and Team Member.
Time Off & Schedules
Reports: Time off & schedules
This report will display a range of dates of your choosing and will display whether team members have dates in which they have approved leave or are unavailable.
Team Member Timesheet Locations
Reports: Team Member timesheets locations report
The Timesheet location report will pull up a map displaying all of the locations on a map. Each location will have a pin in each. The pins can be four different colours and will correspond with the following:
Red Pin - Physical location of store/office
Green Pin - Team member Clock in location
Black Pin - Team member clock off location (if on time)
Blue Pin - Team member activity outside rostered time (clock off, break)
A complete profile will ensure that there will be efficient communication between team members and management. To view your profile, log in to Deputy. Now click your name in the top right corner and in the drop down box that appears, click ‘My Profile’.
Your profile will ‘pop-out’ of the right side of the screen. From here, you will see your name, date of birth, contact details, unavailability, leave and leave requests, and recent timesheets.
To edit your profile, simply click ‘Edit My Global Profile’ from the top of the profile page.
Enter all details in as accurately as possible. This will ensure that team members will always be notified about any upcoming shifts. This also prevents the ‘this team member has not entered their mobile number/email’ warning that pops up when sending a push notification to all team members after publishing shifts
If there are any missing details, you can see it in the Team Member reports
The notification icon will alert team members, sending them reminders around important times, usually moments before the scheduled clock-in and out time, to ensure that they’ve started and stopped their shifts at the correct times. As a manager, you will also see when Leave Requests are submitted to the system.