What are Stress Profiles?

Stress Profiles are a way to control fatigue and overtime for your team members.

You can use Stress Profiles to control the following attributes of how and when a stress warning will trigger when scheduling with Deputy:

  • Maximum number of hours per shift

  • Maximum hours per week (Calculated based on the Week Start specified day)

  • Maximum days per week

  • Maximum hours per day (starting from midnight to midnight)

  • Minimum hours between shifts (Only applicable for shifts finishing after 7pm and subsequent shift starting before 9am next morning)

  • The gap between shifts (default 0 hours)

With these parameters selected, you will get a warning when you attempt to schedule your team member beyond the stress profile that has been assigned.


Assigning Stress Profiles to Team Members

Applying a Stress Profile to an Individual Team Member

1. On the People page, click on the name of the team member you would like to apply a stress profile to.

2. Select Employment from the menu on the left and click Edit.

3. Scroll down to the Stress profile field and select the appropriate profile from the default list and click Save.

Assigning Stress Profiles to Multiple Team Member in Bulk Actions

1. On the People page select the multiple team members you want to apply the same stress profile to, then click on Set stress profile from the Bulk actions dropdown menu.

2. Select the appropriate profile from the default list and click Save.


Summary of Default Stress Profile Parameters

The default stress profiles that are already loaded in Deputy are defined by the following parameters.

You can also create your own stress profiles.

Profile Name

Max Hours Per Shift

Max Hours Per Week

Max Days Per Week

Max Hours per Day

Min Hours between Overnight

24/7

24

168

7

24

0

2 Days per Week

48

48

24

8

1

CA Overtime 40hrs per week, 8hrs per day

8

40

6

8

5

Max 20 Hours per week

20

20

7

20

1

Normal 38 Hours Per Week

7.6

38

5

7.6

12

Standard 40 Hours

8

40

5

8

12

USA Overtime 40hrs per week, 8hrs per day

8

40

7

8

5


Scheduling With Stress Profiles

When scheduling, Deputy takes many factors into account to help you schedule the best possible team member for each shift.

You can read more about how Deputy determines this by reading Ensure a Team Member is Recommended for a Shift.

One of the five factors Deputy uses to determine if a team member should be recommended for a shift is whether their Stress Profile warning will be triggered if they are scheduled on a shift.

If you attempt to schedule a team member and they have reached their stress profile limit, they will NOT be recommended to work the shift and you will receive this message:

You can override this warning and still schedule the team member. However, a warning will be displayed on the schedule.


Creating an Advanced Stress Profile

Deputy is pre-loaded with a set of default stress profiles, however, you can customise the stress profile parameters to suit your organisation.

Note: To access create new or modify existing stress profiles, you will need to have System Administrator access.

1. Click on Business Settings from the menu under your name

2. From the People tab click on Manage Stress Profiles

3. From this screen, you can see the existing stress profiles in your account. You can create a new stress profile by selecting New Stress Profile.

4. Complete the fields as detailed below and click Save This Stress Profile.

Name

Give your Stress Profile a name. For this example, this profile is for a team member who works no more than 20 hours per week.

Maximum Hours per Shift

A shift is a timeframe in which work needs to be done in an area. Shifts can be as short or long as you need them to be, but local laws may require a specific limit. If you need to limit how long team members with this Stress Profile can be scheduled within a given shift, enter that number here.

Maximum Hours per Week

There are multiple reasons for limiting weekly work hours, like avoiding overtime pay. This number is applied to the total hours in the calendar week, based on what day your week starts within Deputy. To learn how to view or change this day, check out our article How to Change Your Schedule Starting Day.

Maximum Days per Week

This field allows you to decide how many days per week this type of team member should work. 5 days per week is typical, but team members with this Stress Profile may need to be able to work more or less than that. For this example, this type of part-time team member shouldn't work more than four days in a week, based on when the schedule week starts.

Maximum Hours per Day

This ensures that team members with this Stress Profile aren't scheduled for more than 8 hours within any 24 hour period, not calendar day (midnight to midnight).

Minimum Hours between Shifts (Overnight)

Make sure your team members get rest between shifts by setting the minimum hours between the end of the first shift, and the beginning of the next.

Note: This only applies if the first shift ends after 7pm on the first day, and the next shift starts before 9am of the next calendar day.

Pro Tip:

The default gap between shifts is 0 hours, meaning a team member can be scheduled back to back shifts. If you would like to allow additional time (for example, so they aren't scheduled back to back shifts) you can use the Custom Rules section. To determine the gap between shifts, please copy and paste this in:

[{"gap":12}]

Next, change the 12 to whichever number suits best. For example, set it to 2 for a two hours gap between shifts.

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